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Responsibilities:
- Resource will require the skills to perform the following job duties (plus other related duties as assigned)
- Planning and conducting user research.
- Interpreting data and qualitative feedback.
- Creating user stories, personas, and storyboards.
- Determining information architecture and creating sitemaps.
- Creating prototypes and wireframes.
- Conducting usability testing.
Note: Candidate will have the opportunity to work with a Pega UI/UX consultant and have the opportunity to learn about Pega UI/UX.
Qualifications and Skills:
- Solid understanding of user experience design.
- Solid understanding of front-end code such as HTML and CSS.
- Excellent interpersonal and communication skills.
- Empathy (Must be able to understand or feel what people are experiencing from their frame of reference).
- Logic and reasoning skills.
- Detail-oriented.
- Critical thinker.
- Design thinking / visualization skills.
- Ability to hear and accept feedback.
- Storytelling and presentation skills.
- Extensive knowledge of the following Adobe products: XD, Photoshop, Illustrator, InDesign, Dreamweaver.
- Extensive knowledge of web development including HTML5 and CSS3.
- Knowledge of the Pega platform is desirable.
- Knowledge of state court systems is desirable.
The ideal candidate can:
- Collaborate with different teams.
- Negotiate with users and team members.
- Train staff on the use of UX/UI design and tools.
Minimum Requirements:
4 year degree or equivalent technical study.
Skill Matrix:
- Experience designing and documenting User Interface and User Experience - Required: 4 years
- Overall technical and IT experience - Required: 5 years
- Experience with Figma - Required: 1 year
- Dreamweaver - Required: 4 years
- HTML5 - Required: 4 years
- CSS3 - Required: 4 years
- Excellent verbal and written communication skills with the ability to collaborate with internal and external groups - Required: 4 years
- 4 year college degree or equivalent technical study - Required: 4 years
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