Walmart is hiring: Principal, Product Manager - User Generated Content in Benton
Walmart, Bentonville, AR, United States, 72712
Position Summary...
The Customer Experience team is at the forefront of e-commerce innovation. This highly collaborative group—comprising Product Management, Engineering, Design, and Technology Evangelists—rapidly iterates and scales new products and site features.
We develop high-performance solutions, ranging from next-generation AI-enabled platforms to best-in-class backend systems that power web, mobile, and API solutions. With continuous innovation and immediate customer feedback from millions of users, our work is both dynamic and impactful.
The User Generated Content (UGC) team, a key part of the Customer Experience organization, is dedicated to building seamless end-to-end experiences that enable customers to share and consume authentic and valuable feedback about our products and services.
Our goal is to help customers make informed purchasing decisions by providing relevant, insightful, and high-quality user-generated content. If that sounds exciting, imagine integrating it into our omni-channel ecosystem—a challenge that has never been tackled before. This presents a unique opportunity to shape the future of e-commerce!
Position Summary
As a Principal Product Manager for UGC, you will play a pivotal role in shaping the vision and long-term strategic direction of the team. You will be responsible for:
Defining and evangelizing the product vision and impact internally and externally.
Creating and driving product roadmaps that align with business priorities.
Inspiring and leading cross-functional teams to execute key initiatives.
Communicating effectively with stakeholders and leadership to ensure alignment.
If you're passionate about driving customer engagement through UGC, this is an unparalleled opportunity to make a significant impact!
Job Responsibilities:
Develop and champion product vision & strategy aligned with corporate objectives.
Lead cross-functional strategic initiatives across multiple teams.
Collaborate with Design, Analytics, Engineering, and Data Science to implement enhancements.
Analyze business cases and translate customer and business requirements into actionable product roadmaps and specifications.
Manage key business stakeholders by conducting strategy sessions and product reviews.
Run competitive intelligence and data assessments to identify new opportunities.
Track and analyze key performance metrics to measure progress and optimize systems.
Conduct A/B testing and analyze results to drive data-driven launch decisions.
Preferred Qualifications
Experience in product management for customer-facing products.
Proven ability to align with a long-term product vision while managing day-to-day execution.
Strong cross-functional collaboration and stakeholder management skills.
Highly data-driven with an analytical and problem-solving mindset.
Experience in shipping and iterating on products based on data insights.
Minimum qualifications
Bachelor’s degree required; MBA is a strong plus.
8+ years of experience in product management for customer-facing products.
Retail/e-commerce industry experience is a plus.
Strong quantitative or technical background preferred.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or
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