Visual Merchandising & Operations Manager Job at Richemont in Miami

Miami, FL, US

Permanent

Since Montblanc revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that inspires people to unleash their potential, to thrive and to achieve.

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Montblanc | Miami

Reports to: Director, Visual Merchandising & Brand Experience

Role Overview

As Visual Merchandising & Operations Manager, you will be a key member of the Visual Merchandising Team for the Americas region, responsible for the order planning, implementation and execution of Visual Merchandising in your area in line with Montblanc global guidelines. Reporting directly to the Director, Visual Merchandising & Brand Experience, you will build strong relationships with the External Boutiques & Wholesale accounts to ensure the delivery of high standard VM across your store network. You will be based in Miami, with frequent travel to the Caribbean.

Responsibilities:

• Manage the VM order planning for display materials and campaign decorations and execution for Boutiques, including Wholesale SIS, Jewellers and Traditional Trade accounts.
• Execute quarterly window installations and in-store product launches for your External Boutique network, supporting the entire Caribbean region, in line with the seasonal creative schemes, global VM category guidelines, regional buy and market direction.
• Create External Boutique microzoning plans for each product launch and rotation guide.
• Ensure stores are being rotated every 4 weeks, and that the VM actions are reflective of the local business needs, including specific client groups, time of year, and product focus.
• Create visually strong and solution-led displays, aligned with the global VM strategy and with a consistently high standard of VM.
• Deliver VM training for store teams, including seasonal leather guide books, new starter inductions, and VM principles.
• Support with the delivery of projects for your region, including new store openings, events, pop-ups and market tradeshows.
• Collaborate with Merchandising & Regional Sales teams for seasonal novelty launches including rotation strategies and product priorities.
• Be flexible, proactive, solutions-led and able to adapt quickly to the changing needs of the market in line with business growth.

Qualifications:

• Previous luxury retail experience within leather and accessories industry.
• Bachelor’s degree in graphic design, visual communications, spatial design, interior design, retail management, or a related field.
• Minimum of 3-5 years visual merchandising field experience required.
• Proficiency in SAP, Microsoft Office Suite and Digital Photography.
• Experienced at using Adobe Creative Suite programs, such as Illustrator, Photoshop, InDesign, or other visual design tools.
• Working knowledge of current visual merchandising trends and best practices.
• Strong communication and interpersonal skills.
• Attention to detail with exceptional organizational and planning skills.
• Flexible, agile, hands-on team player and able to work autonomously.
• Proven track record coordinating, executing projects and training.
• Manage personal travel/calendar and other expenses to an allocated budget.
• Extensive travel requirements – traveling 75% of the week.
• Flexible working hours, including evenings and weekends (if required).
• Fluent in English and Spanish.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Salary will be determined based on relevant skills and experience.

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