Reverb
Company Description
Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused e-commerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear.
We love working at Reverb because we're making the world more musical-through our marketplace and through Reverb Gives, which provides musical instruments to youth music education programs. We were named a "Best Place to Work" by Built in Chicago and a "Top Workplace'' by the Chicago Tribune.
Salary Range: $120,000.00 - $156,000.00
You'll craft spectacular user experiences that excite users, address real problems, and motivate users to continue engaging and buying with Reverb! You'll collaborate closely with a product manager and engineering to deliver simple, enticing experiences that delightfully address our users' needs. Do you want to be a critical member of a product team, bringing clarity to product and UX strategies, while also rolling up your sleeves to craft experiences customers love that drive business goals? If so, this may be the role for you.
This is a full-time position reporting to the Senior Manager, Product Design. Our hybrid work model offers flexible workplace policies that can accommodate work from home candidates who are comfortable traveling to the office location 4+ times per month
In this role you will: Collaborate with other designers, product managers, engineers, and analysts to deliver high-impact, user-centered projects that will improve users' experience on Reverb Build alignment through user flows and other UX documentation Design solutions that explore different UI options, layouts, and interactions in order to deliver effective user experiences. Craft interfaces using our design system and principles, and work closely with Product Managers and Engineers to ensure high-quality implementation Conduct surveys and other research studies to distill insights, drive the strategy, and better understand how you can meet users' needs Test hypotheses with users through prototyping and A/B tests to discover insights that evolve the work moving forward Develop and facilitate discovery workshops to align cross-functional partners and designers with a vision and approach Take part in design critiques and present your work to peers and leadership for feedback Balance the product constraints of our platform with new UI possibilities. Apply the design system to your work when it makes sense, but help improve it by introducing new UI patterns Envision solutions that consistently innovate, exceed customer expectations, and business objectives Qualifications
5+ years experience in UX design, interaction design, visual design, and prototyping for consumer web/mobile products An outstanding portfolio, showcasing a foundation in interaction and visual design, which illustrates your full process, from insights through definition, discovery, delivery, and the role of data/research in iteration Experience with design strategy, information architecture concepts, and UX methodologies Ability to handle ambiguity, and make progress with incomplete information Successful track record of applying insights from research and experimentation to craft user-centered designs that clearly impact business and customer experience goals. Strong presentation and storytelling skills with the ability to persuade and present a clear vision to partners, collaborators and leadership Experience working on native apps, mWeb, and desktop with an understanding of fully responsive UI design Accustomed to working in a collaborative cross-disciplinary environment, where experimentation and testing are valued
Additional Information
Remote-eligible roles (as indicated in the location header of each job description) are available in all U.S. states except Alaska and Hawaii. Remote roles are currently only available within the U.S. unless otherwise specified in the specific job description.
Reverb offers compensation packages that include base, bonus, and equity in the form of Etsy restricted stock units. Some of our key benefits include but are not limited to the following: • 100% paid premiums for medical, dental, and vision coverage for the employee, spouse or domestic partner, and all eligible dependents. Medical coverage includes gender affirming care. • Life, AD&D, and supplemental long-and short-term disability insurance • A matching 401(k) • A generous PTO policy that includes vacation, sick/mental health days plus 11 paid holidays and two floating holidays • Professional development and continued learning opportunities through access to mentoring, 1:1 coaching, and platforms like Skillsoft, LinkedIn Learning and Codecademy • 18 weeks of gender-neutral parental leave for the birth or adoption of a child • Up to $25,000 reimbursement of adoption and/or surrogacy related expenses • Paid sabbatical program • $1,000 annual work/life stipend • Access to free supplemental online mental health services and meditation apps • Ways to give back to your community through a charitable contribution match and volunteer time off
At Reverb, we believe that a diverse, equitable and inclusive workplace makes us a more relevant and resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Reverb is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.
We know that the impostor syndrome and confidence gap are real. Please do not hesitate to apply!
We love working at Reverb because we're making the world more musical-through our marketplace and through Reverb Gives, which provides musical instruments to youth music education programs. We were named a "Best Place to Work" by Built in Chicago and a "Top Workplace'' by the Chicago Tribune.
Salary Range: $120,000.00 - $156,000.00
You'll craft spectacular user experiences that excite users, address real problems, and motivate users to continue engaging and buying with Reverb! You'll collaborate closely with a product manager and engineering to deliver simple, enticing experiences that delightfully address our users' needs. Do you want to be a critical member of a product team, bringing clarity to product and UX strategies, while also rolling up your sleeves to craft experiences customers love that drive business goals? If so, this may be the role for you.
This is a full-time position reporting to the Senior Manager, Product Design. Our hybrid work model offers flexible workplace policies that can accommodate work from home candidates who are comfortable traveling to the office location 4+ times per month
In this role you will: Collaborate with other designers, product managers, engineers, and analysts to deliver high-impact, user-centered projects that will improve users' experience on Reverb Build alignment through user flows and other UX documentation Design solutions that explore different UI options, layouts, and interactions in order to deliver effective user experiences. Craft interfaces using our design system and principles, and work closely with Product Managers and Engineers to ensure high-quality implementation Conduct surveys and other research studies to distill insights, drive the strategy, and better understand how you can meet users' needs Test hypotheses with users through prototyping and A/B tests to discover insights that evolve the work moving forward Develop and facilitate discovery workshops to align cross-functional partners and designers with a vision and approach Take part in design critiques and present your work to peers and leadership for feedback Balance the product constraints of our platform with new UI possibilities. Apply the design system to your work when it makes sense, but help improve it by introducing new UI patterns Envision solutions that consistently innovate, exceed customer expectations, and business objectives Qualifications
5+ years experience in UX design, interaction design, visual design, and prototyping for consumer web/mobile products An outstanding portfolio, showcasing a foundation in interaction and visual design, which illustrates your full process, from insights through definition, discovery, delivery, and the role of data/research in iteration Experience with design strategy, information architecture concepts, and UX methodologies Ability to handle ambiguity, and make progress with incomplete information Successful track record of applying insights from research and experimentation to craft user-centered designs that clearly impact business and customer experience goals. Strong presentation and storytelling skills with the ability to persuade and present a clear vision to partners, collaborators and leadership Experience working on native apps, mWeb, and desktop with an understanding of fully responsive UI design Accustomed to working in a collaborative cross-disciplinary environment, where experimentation and testing are valued
Additional Information
Remote-eligible roles (as indicated in the location header of each job description) are available in all U.S. states except Alaska and Hawaii. Remote roles are currently only available within the U.S. unless otherwise specified in the specific job description.
Reverb offers compensation packages that include base, bonus, and equity in the form of Etsy restricted stock units. Some of our key benefits include but are not limited to the following: • 100% paid premiums for medical, dental, and vision coverage for the employee, spouse or domestic partner, and all eligible dependents. Medical coverage includes gender affirming care. • Life, AD&D, and supplemental long-and short-term disability insurance • A matching 401(k) • A generous PTO policy that includes vacation, sick/mental health days plus 11 paid holidays and two floating holidays • Professional development and continued learning opportunities through access to mentoring, 1:1 coaching, and platforms like Skillsoft, LinkedIn Learning and Codecademy • 18 weeks of gender-neutral parental leave for the birth or adoption of a child • Up to $25,000 reimbursement of adoption and/or surrogacy related expenses • Paid sabbatical program • $1,000 annual work/life stipend • Access to free supplemental online mental health services and meditation apps • Ways to give back to your community through a charitable contribution match and volunteer time off
At Reverb, we believe that a diverse, equitable and inclusive workplace makes us a more relevant and resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Reverb is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.
We know that the impostor syndrome and confidence gap are real. Please do not hesitate to apply!