TikTok Shop - Content Recommendation Operations - User Experience Job at TikTok

TikTok Shop - Content Recommendation Operations - User Experience

Responsibilities

About TikTok: TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us: Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. Join us.

About the team: As part of the Global Product Solutions & Operations team, you will lead market research, identify product opportunities, and build go-to-market strategies for TikTok's eCommerce products. You will support the end-to-end product journey, from product development to testing, launching, and adoption.

Responsibilities:

1. Responsible for optimizing the user experience of global e-commerce content recommendations, including content quality standard definition, low-quality content governance, and delivering relevant e-commerce content to users.
2. Content Standard Improvement: Continuously iterate on content quality standards to better align with user needs through user research and data analysis.
3. Problem Assessment & Discovery Mechanism: Establish a multi-dimensional mechanism for problem evaluation and discovery through case assessments and data analysis.
4. Problem Solving: Work closely with recommendation PM & algo teams, governance teams, and supply side teams to design recommendation strategies.

Qualifications

Minimum Qualifications:

1. 2+ years of work experience, with a solid understanding of e-commerce business and user needs.
2. Strong cross-team collaboration and communication skills.
3. Resilience, self-motivation, and responsibility.

Preferred Qualifications:

1. Experience in e-commerce, live streaming, or machine learning.
2. Proficiency in both Chinese and English is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills and experiences. We celebrate our diverse voices and create an environment that reflects the many communities we reach.

Job Information:

Compensation Description (Annually): The base salary range for this position is $121600 - $232644 annually. Compensation may vary depending on qualifications, skills, competencies, and experience.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Marketing, Public Relations, and Writing/Editing

Industries: Social Networking Platforms

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