Job Description
KLC Consulting, Inc.
Requirement for: Technical Trainer (Digital Media Designer) – Ocoee, FL
Contact: Maggie Manning: 850-270-9732, MManning@klcinc.us
Client: Florida Department of Transportation, FL Turnpike Enterprise HQ, Ocoee, FL 34761
Due Date: March 14, 2025 by 2pm EST
Term: Through 6/30/2025 with possible extension, based on excellence in work provided, need and budget availability.
Summary: The Digital Media & Training Designer enhances training and digital media content by combining creative design with technical skills. This role involves revising instructional materials for e-learning and instructor-led courses, creating digital media assets, troubleshooting technical issues, and ensuring alignment with FDOT and Florida’s Turnpike Enterprise standards across training and web platforms.
General Characteristics: Responsible for the creation, and delivery of training and development programs to all levels of end-users and IT professionals. Involved in training needs assessment process and vendor selection. Works closely with both IT and the business to understand system and training needs for applications and packages supported. Develops documentation for custom applications and packaged applications, using a variety of mediums as needed. Designs training programs, classes, workshops, and Computer Based Training (CBT) and on-line help. Delivers training to a variety of audiences, understanding and applying adult learning principles. More junior position works on and delivers training programs for standard packages and productivity tools (e.g., Word, Excel, e-mail). More senior position delivers technical training to IT professionals, and requires in-depth knowledge and experience in the systems/applications/programming languages supported (e.g., Oracle, NT, C++).
Duties & Responsibilities:
· Revise and enhance in-house instructional materials, including training guides, lesson plans, and visual aids for e-learning, instructor-led, and self-paced formats.
· Producing media content, user interface design, and other specifications to meet diverse needs, including but not limited to photography, videography, and audio production.
· Develop digital media and training assets using approved applications to deliver engaging experiences.
· Collaborate with Subject Matter Experts (SMEs) to ensure materials align with the organization’s mission, vision, and values.
· Research and implement the latest trends in talent development, instructional design, and learning theory.
· Ensure visual assets and training content align with organizational branding and maintain a cohesive style.
· Translate business requirements into media assets to meet objectives.
· Coordinate digital media development and ensure integration across technologies.
· Maintain and organize training libraries in cloud storage.
· Evaluate and recommend tools to produce and enhance digital media content.
· Develop prototypes and gather user feedback to improve usability.
· Adhere to project timelines and provide regular updates to leadership and stakeholders.
· Participate in team projects, providing improvement recommendations based on feedback.
Submissions Must Include
1. Candidate Resume(s) Include relevant experience, certifications, education, etc. related to the services requested in the Scope of Services.
2. Education, Experience and Skills Matrices
3. References Provide three (3) clients for which similar services were performed within the past three (3) years.
4. Exhibit E - Resume Self-Certification Form
Must Complete the following Education, Experience, and Skills Matrices
Education
Degree / Date of Graduation
University / School
Bachelor ‘s Degree in Computer Science, Information Systems, or other related fields. Or equivalent work experience.
Experience
Years of Experience
Year Skills Last Used
Skill Level (Defined Below)
A minimum of 3 years of Training (including IT course development and delivery)
experience.
Job Specific Knowledge, Skills, and Abilities (KSAs)
Years of Experience
Year Skills Last Used
Skill Level (Defined Below)
Knowledge of instructional design theories and training programs.
Knowledge of digital media development tools, internet applications, and user interface design.
Skilled in digital media authoring tools such as Adobe Applications (Creative Cloud, Captivate), Articulate 360, and 3D visualization software at an intermediate to expert level.
Skilled in cloud file management.
Skilled in Microsoft Office products (Word, Excel, PowerPoint, SharePoint, Power BI, etc.).
Ability to manage multiple tasks, prioritize effectively, and work independently.
Good verbal and written communication skills, with the ability to convey technical concepts clearly.
Ability to maintain effective working relationships and work as part of a collaborative team.
Strong organizational and time management skills, with attention to detail.
Ability to lift up to 25 pounds and travel as required for the role.