WorldLink, Inc. is hiring: UI/UX Designer in Jacksonville

Jacksonville, United States | Posted on 03/12/2025

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard, play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that likes to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup culture, WorldLink may be the place for you.

We are looking for a UI/UX Designer with expertise in cutting-edge design systems, AI-driven UX, interaction design, and front-end collaboration. You will play a key role in creating user-centric, scalable, and accessible digital experiences across web and mobile platforms.

This role requires strong skills in design thinking, user research, motion UI, accessibility compliance, and design system automation.

Role and Responsibilities:

User Research & Strategy

• Conduct user research, heuristic evaluations, and usability testing to validate design decisions.
• Develop detailed user personas, journey maps, and experience flow diagrams based on data-driven insights.
• Lead design thinking workshops and collaborate with cross-functional teams to refine product direction.
• Analyze user behavior through heat maps, A/B testing, and UX analytics tools (Google Analytics, Hotjar, Crazy Egg).
• Conduct stakeholder interviews and customer research to identify user pain points.
• Translate complex user data into actionable design strategies using AI-driven research tools like UXtweak, Lookback.io, and Optimal Workshop.
• Present user personas, journey maps, and user flow diagrams in a clear and engaging manner.
• Communicate usability test results and recommendations with data-backed storytelling.

UI/UX Design & Prototyping

• Create wireframes, low-fidelity sketches, high-fidelity mockups, and interactive prototypes using Figma, Sketch, or Adobe XD.
• Develop and maintain design systems and component libraries (Material Design, Fluent UI, or custom frameworks).
• Ensure visual hierarchy, typography, color theory, and iconography align with brand guidelines and accessibility standards (WCAG, ADA Compliance).
• Design micro interactions and animations using tools like Principle, Framer, or After Effects to enhance user engagement.
• Work closely with front-end developers to implement designs, ensuring pixel-perfect UI development.
• Use Figma Tokens or Design Tokens for scalable UI implementation across platforms.
• Participate in design reviews, sprint planning, and Agile development processes (Scrum, Kanban).

Usability & Performance Optimization

• Implement UX heuristics, cognitive load reduction techniques, and progressive disclosure principles.
• Conduct accessibility audits using tools like Axe, Lighthouse, and WAVE.
• Iterate on designs based on user feedback, data analysis, and business goals.
• Present design concepts, wireframes, and prototypes to stakeholders, executives, and development teams.
• Clearly articulate design rationales based on user research, behavioral psychology, and industry best practices.
• Lead design thinking workshops, brainstorming sessions, and collaborative ideation meetings.
• Facilitate cross-team alignment between product management, development, marketing, and leadership teams.
• Advocate for user-centric design decisions while balancing business and technical constraints.
• Develop UX documentation, guidelines, and case studies to educate teams on best practices.
• Collaborate with developers using Figma Dev Mode, Zeplin, and Storybook for seamless design hand-off.

Cross-Functional Communication

• Work in an Agile/Scrum environment, participating in daily stand-ups, sprint planning, and retrospectives.
• Communicate effectively with front-end developers to translate design specifications into scalable UI components while talking to Directors and Leadership.
• Partner with marketing and customer success teams to ensure a consistent and engaging brand experience.
• Create executive-level presentations to showcase design impact, customer feedback, and business insights.

Required Experience and Education:

• 7 years of experience in UI/UX design for web and mobile applications.
• Bachelor's or Master’s Degree required.
• Strong portfolio showcasing UX process, research insights, wireframes, prototypes, and final designs.
• Experience working in Agile/Scrum development environments.
• Familiarity with FinTech, SaaS, or enterprise software is a plus.

Necessary Skills and Attributes:

• Self-motivated individual with the ability to thrive in a team-based or independent environment.
• Detail-oriented with strong organization skills.
• Ability to work in a fast-paced environment.
• Limited supervision and the exercise of discretion.
• UI/UX Design Tools: Figma, Sketch, Adobe XD, Axure, Balsamiq
• Prototyping & Animation: Framer, Principle, ProtoPie, After Effects
• Design Systems: Material Design, Fluent UI, Carbon Design System
• Usability Testing: UserTesting, Hotjar, Crazy Egg, Optimal Workshop
• Accessibility Compliance: WCAG 2.1, ADA, Section 508

Preferred Qualifications:

• Experience with headless CMS, API-driven UI, and micro frontend architectures.
• Understanding of Design Ops and UX Ops for scalable product development.
• Knowledge of AR/VR interfaces or voice UI design is a bonus.
• Certification in NN/g UX Design, Google UX Design, or Interaction Design Foundation (IDF) is a plus.

Physical Demands:

The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include the ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.

Performs work under time schedules and stress which are normally periodic or cyclical, including time-sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.

WHAT we’ll bring:

During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:

• Medical Plans
• Vision Plan
• Short-Term Disability
• Long-Term Disability
• Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
• 401(k)

WHAT you should know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.

This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.

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