Towson is hiring: COMMUNICATION OPERATIONS SPECIALIST in Oregon

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Joining the Secret Service, Office of Investigations, will allow you to utilize knowledge, judgment and experience to support the internal mission.

For more information on the Secret Service click here.

Duties

The selectee will serve as a Communication Operations Specialist in the Office of Investigations. Typical work assignments include:

• Operating a multi-frequency communications console unit to maintain vocal liaison with field personnel.
• Transmitting and receiving messages over nationwide computer networks and systems using a variety of computers.
• Disseminating geographical information to aid in protective and criminal investigations.
• Maintaining a log of unusual incidents occurring during the shift.
• Responding to emergency situations to provide necessary assistance to employees.

If selected for this position, you will be required to:

• You must be a U.S. citizen to apply for this position.
• One-year probationary period may be required.
• Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
• Complete the initial online assessment and USAHire Assessment, if required.
• Obtain and maintain a top secret Tier 5 clearance.
• Submit to a drug test prior to your appointment and random drug testing while you occupy the position.

Qualifications

Applicants must demonstrate that they meet the Minimum Qualification for the GS-09 and/or GS-11 requirements as noted below:

Minimum Qualifications:

GS-09: You qualify for the GS-09 level (starting salary $63,867.00) if you possess one of the following:

Applicant must possess one full year of specialized experience comparable in scope and responsibility to the GS-07 level in the Federal service (obtained in either the public or private sectors) performing the following duties:

• Operating automation and/or communications equipment;
• Accomplishing several tasks at once such as typing, operating radios, and telephones;
• Providing assistance to the public.

OR

You have successfully completed a Master's or equivalent graduate degree; or (two) 2 full years of progressively higher level graduate education leading to such a degree; or LL.B. or J.D., if related at an accredited college or university. NOTE: You must submit a copy of your college transcripts (official or unofficial) to support your claim.

OR

You have a combination of specialized experience (less than one year) and graduate education (less than two years) that when combined equals 100% of the qualification requirement. NOTE: Only graduate education in excess of one year (generally 18 semester hours) may be used in this calculation. You must submit a copy of your college transcripts (official or unofficial) and your resume must explicitly indicate how you meet the experience, otherwise you will be found ineligible.

GS-11: You qualify for the GS-11 level (starting salary $68,864.00) if you possess one of the following:

Applicant must possess one full year of specialized experience comparable in scope and responsibility to the GS-09 level in the Federal service (obtained in either the public or private sectors) performing the following duties:

• Responding to emergency and/or non-emergency calls;
• Utilizing computers or systems to communicate with emergency personnel;
• Researching and providing information to stakeholders.

OR

You have successfully completed a Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree, or LL.M., if related, from an accredited college or university that provided the knowledge skills, and abilities necessary to perform this work. Note: You must submit a copy of your college transcripts (unofficial or official) to support your claim.

OR

You have a combination of specialized experience (less than one year) and graduate education (beyond 2 years of graduate education), that when combined equals 100% of the qualification requirement. Note: Only graduate education in excess of two years (generally 36 semester hours) may be used in this calculation. You must submit a copy of your college transcripts (unofficial or official) and your resume must explicitly indicate how you meet the experience to support your claim.

All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

Veterans' Preference: For more information on veterans' preference see: https://www.opm.gov/fedshirevets/veteran-job-seekers/#

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Your resume showing a detailed description of your job-related qualifications that includes beginning and ending dates with the month and year and hours worked per week (if less than 40) for each paid and non-paid work experience job title listed.
2. Other supporting documents (only submit if applicable to you):

• Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
• Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or other notice form.
• If you are claiming 10-point veterans' preference, in addition to the DD-214, you must also submit a Standard Form 15 (Application for 10-Point Veteran Preference) and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other required documentation based on your preference.
• If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date you submit your application. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
• Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit:
  • A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
  • A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
  • A copy of your latest performance appraisal including your rating; and
  • Any documentation from your agency that shows your current promotion potential.
• Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
  • Position title;
  • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
  • Agency; and
  • Beginning and ending dates of appointment.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible.

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