Automotive Assistant Service Writer
Midas CLEVELAND 3651 - Cleveland, Tennessee, United States, 37311![Midas CLEVELAND 3651](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Midas CLEVELAND 3651
Overview
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Overview
ResponsibilitiesAs a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility
Other duties as assigned
Qualifications
A minimum of 1 year of store or service writer experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Team building skills
Ability to work a flexible retail schedule including weekends,
and holidays
Valid driver’s license