Technical Writer Job at ALTA IT Services, LLC in Winchester
ALTA IT Services, LLC - Winchester, VA, United States, 22603
Work at ALTA IT Services, LLC
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Overview
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Technical Recruiter at ALTA IT Services, LLC
ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services.
Documentation Specialist
Hybrid in Winchester, VA
Software Skills:
- Adobe Experience Manager (AEM)
- Adobe Premiere Pro (Intermediate/Advanced)
Key Skills Needed:
- Technical (e.g., step/action procedures) and creative writing (MSR engagement)
- Critical thinking and quality decision making
- Adjusting priorities
- Deciding content inclusion/exclusion in manuals
- Considering impact on MSR/flow of the call
- Assessing applicability to CCO and BOD
- Identifying risks for dollar loss or increased handle time
Tasks to be completed:
- Reworking/cleaning up the manual, updating all QS Manual pages to searchable format
- Archiving old eNet pages
- Organizing the SharePoint document library for ease of use and archiving outdated documents
- Updating SharePoint forms to Nintex where applicable
- Enhancing/updating the QS Leave Calendar in SharePoint
Company Overview
System One, and its divisions and subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients work more efficiently and economically without compromising quality. We offer full-time employees health and welfare benefits, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other protected characteristic under law.
Job Details
- Seniority level: Associate
- Employment type: Contract
- Job function: Consulting and Writing/Editing
- Industries: Staffing and Recruiting, Financial Services
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