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Acclaim Technical Services Overview

Founded in 2000, Acclaim Technical Services (ATS) is a leading provider of language, operations, and technology services supporting various U.S. Federal agencies. As an Employee Stock Ownership Plan (ESOP) company, ATS distinguishes itself in the sector. We are ranked as a top workplace among DC area firms and continue to grow.

We are actively hiring a Communications Specialist - Web Developer with TS/SCI w/ Polygraph clearance to support our Consulting and Analytics Division in McLean, VA.

Position Overview

This role offers the opportunity to impact an evolving mission significantly. The ideal candidate is a self-motivated, creative professional with expertise in Strategic Communications and Joomla web development, focused on digital engagement and content management.

Job Responsibilities

1. Develop and distribute internal communications aligned with strategic messaging.
2. Draft and publish workforce messages promoting FO events such as All Hands meetings.
3. Gather and summarize key topics for the weekly newsletter to engage the workforce.
4. Design and maintain websites following best practices, accessibility, and branding standards.
5. Build, modify, and enhance website functionality using Joomla, HTML, CSS, JavaScript, and other relevant technologies.
6. Collaborate with stakeholders, designers, and technical teams to develop and update digital content.
7. Create and implement visually appealing, user-friendly web pages and newsletters.
8. Ensure compliance with Section 508, GDPR, CCCA, and other standards.
9. Identify and resolve website issues, coordinating with IT and external vendors.
10. Monitor website performance using Google Analytics and report on key metrics.
11. Gather content requirements and update web text, images, videos, and multimedia.
12. Provide editorial quality control and support mass email distribution via EDGE Mass Email Tool.
13. Format, design, and troubleshoot automated subscription emails in Joomla Acymailing, providing performance metrics.
14. Work with FO staff to develop and deploy new communication strategies.
15. Act as a technical liaison between users, managers, and developers.

Required Qualifications

• Active TS/SCI clearance with full-scope polygraph.
• Bachelor's degree (or equivalent experience) with 15+ years, Master's with 13+ years, PhD or JD with 10+ years of relevant experience.
• Extensive experience in Strategic Communications and Joomla CMS web development.
• Excellent verbal and written communication skills.
• Strong project management skills with the ability to manage multiple priorities under tight deadlines.
• Creative mindset with a keen eye for design and user experience (UI/UX).
• Knowledge of website UX, accessibility compliance (Section 508, GDPR, CCCA).
• Strong analytical skills with a data-driven approach to content optimization.
• Proficiency with Adobe Creative Suite (Illustrator, Photoshop, Acrobat).
• Proficiency in HTML, CSS, JavaScript, jQuery, GitHub.
• Experience with SharePoint, WordPress, Microsoft Office Suite, and OneNote.

EEO Statement

ATS is committed to providing equal employment opportunities without regard to race, color, ethnicity, national origin, citizenship, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion, disability, genetic information, military/veteran status, or other protected characteristics. We actively promote diversity and inclusion in our workforce.