Senior Customer Success Manager, Fashion and Fitness
Amazon - Seattle, Washington, us, 98127![Amazon](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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Overview
Before applying for this role, please read the following information about this opportunity found below.• 4+ years of experience in business relationship management, customer success, account management, vendor management, or related fields• Proficiency in Excel including complex formulas, pivot tables, and data manipulation• Demonstrated ability in data analysis, reporting, and forecasting for guiding decisions in ambiguous environments• Proficiency in Microsoft Office Suites, Microsoft OneNote, and ability to learn new tools quickly• Strong written and verbal communication skills for concise and accurate responses• Excellent organizational skills including prioritization and managing multiple projects in fast-paced settings• Attention to detail and strong problem-solving skills• Proven ability to learn tools and processes then effectively using them to provide service• Proven track-record of taking ownership and driving results• Comfortable working in a diverse group and contributing to an inclusive culturePREFERRED QUALIFICATIONS • 5+ E-commerce or retail industry experience• 5+ Professional experience in Fashion or Fitness industry• 5+ years professional experience with a focus in relationship management and negotiation skills• Experience with analytical & productivity tools including or similar to: Tableau, Salesforce, Microsoft OneNote, SharePoint, and Oracle Business IntelligenceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,000/year in our lowest geographic market up to $154,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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