AgPro in is hiring: Service Writer in Anderson
AgPro in - Anderson, SC, United States, 29622
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Overview
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Overview
Service Writer (Creative Design)
Assist the service manager in maintaining accurate and on-time reports and records related to the service department's operations within the dealership.
Job Duties:
- Handle internal and external customer inquiries for the Service Department.
- Open work orders as directed by the Service Manager/Shop Foreman and maintain control until they are closed and invoiced.
- Maintain the service library with current information (e.g., files, bulletins, manuals, multi-media) under the supervision of the Service Manager.
- Maintain Service Department filing and records.
- Update customer profiles using data from work orders, such as equipment, hours, etc.
- Manage accessories and supplies, and prepare replacement orders.
- Prepare Service Technician efficiency reports.
- Process warranty and product improvement claims, including computation of charges, submission, and follow-up.
- Perform other duties as assigned.
Job Requirements:
- Basic knowledge of accounting practices.
- Ability to use standard desktop applications such as Microsoft Office and internet functions.
- Knowledge of office procedures.
- General understanding of mechanical/technical terms is preferred.
- High School Diploma or equivalent experience.
Ag-Pro offers a comprehensive benefits package for full-time employees, including medical, dental, vision, and a matching 401-K retirement plan, along with other optional benefits.
Ag Pro Companies is a Drug-Free Workplace and an Equal Opportunity Employer. All positions require pre-employment screening and authorization to work in the United States.
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