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This range is provided by AllSTEM Connections. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$28.00/hr - $30.00/hr

AllSTEM Connections is looking for a talented Corporate Event Planner/Meeting Planner with one of our prestigious clients in Banking & Financial Services.

• Title – Corporate Event Planner/Meeting Planner
• Location - Houston, TX - 77002 (Downtown area)
• Pay Rate - $28/hr- $30/hr
• Long term contract (Temp to Hire)

Responsibilities

• Detailing and planning boardroom and auditorium meetings, working closely with porters, audio visual and catering teams. Meet and greet each client daily, provide personalized high touch customer service.
• Manage reception desk essential functions; answering telephone calls, managing emails in personal inbox/shared inbox, greeting and escorting clients to room.
• Supporting C-suite executive meetings with the highest level of conduct involving a combination of professionalism, organization, and effective communication.
• Handle day to day challenges clients present while driving towards a solution.
• Maintain a professional, flexible, “can-do” level of service.
• Join planner on pre and post con calls, aiding data entry.
• Check rooms making sure catering, audio visual and room sets match BEO.
• Master usage of EMS (Event Management System) to detail reservations, review in-coming requests and present proper reports.
• Manage correspondence between planning team and reservation holders throughout the booking process while providing an outstanding customer service experience.
• Firm understanding of the business guidelines for allocating space.
• Manage space issues, escalate unresolved issues to lead planner or manager.
• Ensure customers are contacted in a timely manner and are updated regarding the status of their request and offered available options.

Skill/Competency Requirements

• Three plus years’ experience in 5-star hotels, Event Planning and Food & Beverage with high touch customer service.
• Effectively manage guest experience and expectations through a high level of tact and diplomacy.
• Highly organized with the ability to multi-task and apply judgment to priority.
• Flexibility to deal with a fast-paced, diverse environment.
• MS Office skills, knowledge of EMS booking system (a plus).
• Must be willing to work flexible shifts covering conference center hours and locations.

Apply for this Awesome opportunity today...!!

Seniority level

• Associate

Employment type

• Contract

Job function

• Customer Service and Administrative
• Industries: Financial Services and Banking