Alpha Omega is hiring: Copilot User Experience Specialist in Vien...
Alpha Omega - Vienna, VA, United States, 22184
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Description
Job Title: Copilot User Experience Specialist
Clearance Required: Public Trust – Federal Client requires US Citizenship
Work Location: Remote, Arlington, VA
Alpha Omega is seeking a proactive
Job Details
Description
Job Title: Copilot User Experience Specialist
Clearance Required: Public Trust – Federal Client requires US Citizenship
Work Location: Remote, Arlington, VA
Alpha Omega is seeking a proactive Copilot User Experience Specialist to join our team, the candidate will assist individuals and teams understand and effectively use Microsoft Copilot to boost productivity, streamline workflows, and foster innovation. Specializes in helping end users and citizen developers with prompt writing and integrating AI into business processes.
Key Responsibilities
- Create and deliver training sessions, workshops, and online resources for various user groups on how to effectively use Copilot and other AI tools.
- Design and teach techniques for writing clear, concise, and contextually relevant prompts to get the desired results from Copilot.
- Develop customized training materials, including lesson plans, recorded content, and hands-on exercises.
- Be a subject matter expert in areas of prompt engineering, agent context, grounded knowledge, and business process integration.
- Promote AI adoption by showcasing real-world use cases and aligning training with business goals.
- Identify and disseminate best practices for using Copilot across different applications and scenarios.
- Address user questions and issues related to prompting and Copilot functionality.
- Evaluate the impact of training programs and make adjustments to improve user adoption and satisfaction.
- Continuously research and learn about the latest developments in AI and prompting techniques to keep training materials relevant and effective.
- Assists Copilot Governance Lead as needed and can act as a backup in their absence.
Required Qualifications:
- BA/BS in Computer Science, Engineering, or similar degree.
- Federal Client requires US citizenship.
- Greater than 5 years of specific training support experience.
- Knowledge of Microsoft 365 applications and how Copilot integrates with them.
- Familiarity with AI concepts, including prompt engineering, large language models, grounded knowledge, and generative AI.
- Excellent communication and instructional skills, with the ability to adapt content for different audiences.
- Background in instructional design, computer science, or a related field is often preferred.
- Ability to troubleshoot user issues and provide helpful solutions.
- Excellent written and oral communication skills.
The likely salary range for this position is $117,020- $150,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.
Application Deadline: September 25, 2025
Benefits
Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company’s policy and benefits manuals. See below, to name a few:
- PTO including paid parental, military, and bereavement leave
- Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
- Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
- Life Insurance, STD/LTD term disability coverage, with employer paid premiums
- 401 (k) plan with a match that is 100% vested after you complete two years of service
- FSA/DFSA/HSA flexible benefit plans
- Annual Tuition & Professional Development Reimbursement benefit
Culture And Values
Guided by our core values—Harmony, Engagement, Accountability, Resourcefulness, and Tenacity (HEART)— we foster a culture of innovation, collaboration, and continuous learning and are committed to delivering high-impact solutions. We recognize and reward hard work.
Through our H.E.A.R.T. Awards Program, colleagues and managers can recognize each other for actions that exemplify these values. Recognized employees receive a detailed nomination highlighting their contributions, which is shared with their manager. Each quarter, select nominees have the opportunity to receive a monetary bonus as an extra thank-you for their impact.
Our Company
Alpha Omega is an award-winning Federal IT solutions provider dedicated to delivering mission-enabling technology and strategic solutions across the National Security, Federal Financial, Healthcare, and Space & Science domains. Since our founding in 2016, we have grown to over 800 employees nationwide with $230m in revenue. With the January 2025 acquisitions of SeKON and Macro Solutions, we have expanded our capabilities to further support our customers in digital modernization, artificial intelligence, and cybersecurity.
We Are Committed To Supporting Our Agency Partners As They Transform Their Operations, Delivering On Our Purpose To Ensure The Safety, Security, And Well-being Of Future Generations
- National Security – Supporting agencies such as the Department of Homeland Security (DHS) and the Department of State.
- Federal Financial – We bring deep expertise in enterprise financial systems, supporting agencies like the Securities and Exchange Commission (SEC) and the Federal Deposit Insurance Corporation (FDIC).
- Healthcare – Our Health IT capabilities, enhance health outcomes for the warfighter via the Defense Health Agency (DHA) and support public health initiatives at the Centers for Disease Control and Prevention (CDC), National Institutes of Health (NIH), and the Substance Abuse and Mental Health Services Administration (SAMHSA).
- Space & Science – We leverage technology to advance agricultural sustainability, secure our nation’s food supply, and prepare for natural disasters, working with the National Oceanic and Atmospheric Administration (NOAA) and the United States Department of Agriculture (USDA).
Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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