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Library Assistant - North Asheville Branch

Apply remote type In Person locations Asheville, NC time type Full time posted on Posted Yesterday time left to apply End Date: August 24, 2025 (10 days left to apply) job requisition id R04930 This job posting expires at 11:59PM onAugust 23, 2025.No applications can be submitted after 11:59PM onAugust 23, 2025.Job Title: Library Assistant - North Asheville BranchDepartment:External Hiring Range:$18.38-$21.78 Compensation Grade:2002Pay Range:$18.38 - $26.50Posted Internally and Externally

Buncombe County is hiring for one full-time (40 hour/week) library assistant at the North Asheville Public Library (1030 Merrimon Ave, Asheville, NC). The library assistant is part of a team of three Library Assistants and two Librarians, all of whom report to the Library Branch Manager. As one of busiest of the twelve locations within the Buncombe County Public Librariessystem, t he North Asheville Public Library is a lively branch serving an active and engaged local community.

The library assistant's primary duties include providing high-quality customer service to library patrons at the service desk, clerical support for the work of the branch, and shelving of library items. Library Assistants may also serve on system-wide committees and project teams. This position is in person and is not eligible for hybrid or remote work.

The anticipated schedule for this position is as follows (40 hours/week):

Tuesday: 11:00 a.m. - 8:00 p.m.

Wednesday: 9:00 a.m. - 6:00 p.m.

Thursday: 9:00 a.m. - 6:00 p.m.

Friday: 9:00 a.m. - 6:00 p.m.

Saturday: 9:00 a.m. - 5:00 p.m.

Purpose of the position:
The purpose of this position is to perform a variety of functions for the Buncombe County Library System including
staffing customer service desks, office support, clerical work and activities involved in providing public and technical
services across multiple library locations.

Minimum Education, Training and/or Experience (required at time of hire):
High school diploma or GED, and one(1) year library experience or two (2) years in an office setting requiring forward facing customer service duties; or equivalent combination of education and experience.

Essential Functions of the position:

• Perform a variety of clerical tasks to include but not limited to: Answering phones, responding to routineinformation requests, assisting patrons in completion of forms, assisting with maintenance of records and otherrelated documents, typing various forms and memos, and filing; Perform cash register transactions for library finesand fees and reconcile cash register receipts with end-of-day proceeds.

• Assist in providing patrons with instruction in the use of various library tools and reference resources, identifyingappropriate sources and locating reference needs; Take requests for reserve and inter-library loan books.

• Check materials in and out, maintain files of materials in circulation, and notify patrons when materials are availablefor pickup.

• Assist with preparation of written and visual promotional materials for flyers, press releases, and social media posts.

• May assist with library programming.

• Create visual library displays that promote literacy and programs.

• Repair torn pages and reinforce spines in damaged books; apply plastic jackets to books; replace damaged cases foraudio and video materials; repair and maintain both circulating and reference materials and recommend items for

• replacement.

• Maintain the availability of library materials by shelving books and other materials, reading the shelves and organizingmaterials into their proper sequence.

• Perform other related duties as assigned

Knowledge, Skills, Abilities:

• Ability to deal tactfully and courteously with the general public.

• Knowledge of books, magazines, and related materials available to the public.

• Knowledge of library routine and procedures.

• Knowledge of the operation of the library’s online catalog and various types of informational materials in the mainor branch library.

• Skill in data entry into a computer and operating general office equipment.

• Ability to follow established procedures and to perform work requiring some detail.

• Ability to maintain effective working relationships with the general public

In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.

Employees in positions that are approved for remote work must reside within a 2-hour drive from the position's assigned Buncombe County facility.

Select a job and click the blue Apply button to complete your application. Please attach a resume and cover letter if possible. Then, submit your application by the Job Posting End Date to be considered.

Our hiring managers begin reviewing applications after the Job Posting End Dateand will contactapplicants soon after. Thank you for your patience as we give each application the time and attention that it deserves.

We are committed to building an inclusive workforce that is representative of our diverse community. If you haveequivalent experience and/or education we encourage you to apply.

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