Lash Studio Manager
Deka Lash MN - Woodbury - Woodbury, Minnesota, United States,![Deka Lash MN - Woodbury](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Deka Lash MN - Woodbury
Overview
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Overview
Competitive salary
Employee discounts
Flexible schedule
Paid time off
Training & development
Job Opportunity:
Deka Lash, one of the fastest-growing brands in the beauty business, is hiring a Studio Manager for a new eyelash studio located in Woodbury Lakes Shopping Center. This is a Full-Time position. Your time will be split between eyelash application and managerial duties.
Qualified candidates must have a current cosmetology or esthetician license. The candidates must also either have obtained or is planning to obtain a Minnesota Salon Manger license. Although eyelash certification is a plus, we do offer an extensive training program for those who have the proper licensing but need lash training.
Bring your leadership skills and positive team player attitude to us for a wonderful opportunity to grow with us!
Job Benefits:
Annual pay range $50K to $80K based on performance
✓ Above industry-standard base pay per hour
✓ Commission on every service performed and every product sold
✓ High-potential gratuity income
✓ Participation in an all-studio bonus program
Flexible, yet consistent, days and hours, paid time off
FREE lash services and discounts on products
Qualifications:
Possess excellent leadership and management skills to create a positive, successful environment for staff and client
Have a strong work ethic, integrity and professional demeanor
Positive, proactive, and a team player
Ability to multi-task and manage client and staff concerns in a timely and appropriate manner
Ability to foster a TEAM environment
Goal driven
Must be available to work during extended studio hours (including nights and weekends)
Must be accessible when unforeseen issues arise outside of working schedule
Previous management experience in the beauty industry strongly recommended but not required
Job Responsibilities:
Provide eyelash extensions personally, in addition to leading staff and managing the studio
Leading by example by modeling all activities through self-involvement
Maintaining the morale of lash artists through positivity, motivation, and support
Ensure Deka Lash branding and culture through consistency and continuity in all actions
Client-focused Responsibilities (as a Lash Artist)
Provide astonishing lashes
Educate clients on how to properly care for their lashes
Upsell memberships, services, and products
Engage clients with world-class service, including check-in/out
Client-focused Responsibilities (as a Studio Manager)
Encourage the highest level of customer service staff-wide
Respond professionally and in a timely manner to client experiences (both positive and negative) in person, on the phone or via social media
Staff-focused Responsibilities
Coordinate and monitor the hiring and training of Deka Lash studio Lash Artists
Phone screen and pre-interview; make interview/hiring recommendations
Manage, monitor and mentor Deka Lash studio Lash Artists for ongoing success and future growth
Schedule Monthly pack meetings to discuss goals, recognize staff, and review Monthly Refresher Sheets and Promotions
Schedule bi-weekly meetings with each lash artist
Create Action plans
Create and manage staff schedules, including handling same-day staff callouts
Responsible for 90-day and annual Lash Artist performance evaluations
Manage disciplinary actions involving Deka Lash studio staff, should they arise
Facilitate 1:1 bi-weekly development meetings with the lash artists
Facilitate and develop monthly agenda-based team meetings
Studio-focused Responsibilities
Exceed industry sanitation standards
Comply with and enforce Deka Lash Corporate policies, business practices, systems and processes
Supervise and reinforce studio-level processes and systems
Monitor and respond to studio email account
Monitor and respond to studio and staff reviews
Coordinate and lead local sales efforts (social media marketing, outreach, studio events)
Ensure all studio systems are followed such as proper open/close, delinquent account procedures, cash handling, bank deposits, and inventory management
Ensure the facility is clean, stocked, properly maintained and operationally sound
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Deka Lash.