Digital Ecommerce Analyst (UX)
Sol de Janeiro - New York, New York, us, 10261![Sol de Janeiro](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Sol de Janeiro
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Overview
Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Rio, Paris, London, and Germany. Our commitment to excellence has earned us prestigious honors, including TIME100's 2024 Most Influential Company, Fast Company's 2024 World's Most Innovative Companies and 2023 Brands that Matter, Allure's 2024 Readers' Choice Awards, and WWD's 2023 Beauty Inc Award in the Prestige category. These accolades highlight our dedication to being a leading brand in the beauty industry and an exceptional workplace.
We are looking for a UX leader who is a site experience and visual storyteller, has a strong grasp of business goals, user needs, and site experience insights to understand UX problems, and can translate them into engaging, intuitive, and on-brand solutions. The ideal candidate has a passion for emerging technology and strong experience partnering with multi-disciplinary teams.
The position will report to
Associate Director, E-Commerce Merchandising.
Overall Responsibilities:
Conduct in-depth analysis of website traffic, user behavior, and eCommerce metrics to identify trends, patterns, and opportunities for digital testing vision.
Lead strategy and priorities through behavioral reporting, user surveys, and testsOwn A/B testing to measure the impact of website changes and recommendationsPresent insights to relevant stakeholders in a digestible formatMaintain an organized library of results for future referenceBenchmark ideas and proposals against other web sites or recent studies
Own overall site health: define metrics and cadence of reporting, strategize improvement and project manage implementation of optimizations
Become the team expert on user behavior on site, sharing learnings with other teams to drive conversion rate
Partner with our site team and developers to identify high-impact tests and site updates that are engaging, purposeful and add value over time.Strategize and project manage the execution of the A/B testing roadmap for dotcom, laddering up the tests to DTC business goals, and proving incremental value over time.Own tech implementation on site and vetting set up of new tools with Ecomm teamPartner with Ecommerce Merchandising and CMI teams to create and execute research plans across qualitative and quantitative user research, analyze findings, and identify solutionsResponsible for socialization of user behavior on-site to total organizationManage ADA accessibility compliance and on-going certificationBe the team expert on emerging technology landscapeJob Requirements/Qualifications:
7+ years of experience in ecommerce2-3+ years of experience leading and managing a teamDemonstrated experience working with ShopifyExperience collaborating with multidisciplinary teams and cross-functional stakeholders throughout the testing and design processAbility to strategically present work holistically and to team members of various levels of seniorityChampion of new ideasProven experience in dynamic/agile working environmentStrong project management, analytical and presentation skillsExceptional written and verbal communication and interpersonal skillsPreferred Qualifications
Experience in Beauty industry a plusProject management within JIRA preferredExperience with User Testing, or similar user survey platform, a plus
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Salary Range
$110,000-$125,000 USD
In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.
The information contained herein is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, as these may change or new ones may be assigned at any time.
Sol de Janeiro is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
https://soldejaneiro.com/pages/privacy-policy-sol-de-janeiro