Assistant Director for Campus Visits (HR Title: Meeting/Event Pla...
Southern Methodist University - Dallas, Texas, United States, 75215![Southern Methodist University](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Southern Methodist University
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Overview
Salary commensurate with experience and qualificationsAbout SMU:SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.About the Position:The Assistant Director will develop and manage the admission visit experience for prospective students and families. As part of the undergraduate recruitment team, the Assistant Director will create, coordinate, and implement daily visit opportunities that reflect the University's message and brand as well as effectively support its enrollment goals. In addition, the Assistant Director will supervise a team of students who staff the undergraduate admission welcome desk to provide front line customer service to campus visitors and will also have a small recruiting territory.Essential Functions:Create, coordinate, and implement daily visit opportunities that reflect the University's message and brand as well as effectively support its undergraduate enrollment goals; work closely with school-based recruitment offices and other departments on campus who support these opportunities.Hire, train and supervise students including tour guides and welcome desk staff; develop effective procedures and tasks to ensure visitors to campus have a positive experience from the time they register to visit through follow-up afterwards.Advise prospective students, parents, and high school counselors on academic and co-curricular options at SMU by often serving as an on-call counselor and managing a small recruitment territory; this includes making frequent presentations both on and off campus; limited local travel will be required.Develop and coordinate communications and materials for campus visitors mostly through the admission CRM system SLATE; provide input into the design of printed materials used for visit programs as well as throughout the undergraduate recruitment process.Provide regular reports on the success and effectiveness of the daily visit opportunities to the Dean and Director of Recruitment; assess this effectiveness using both quantitative and empirical evidence and make adjustments to the program as necessary.Attend meetings and conferences to stay abreast of Undergraduate Admission and campus visit issues and represent SMU to the broader education community.Qualifications:Education and Experience:Bachelor’s degree is required. A minimum of three (3) years of work experience is required. Experience recruiting for a four-year residential liberal arts and sciences university/college or a two-year non-profit college is a plus.Knowledge, Skills and Abilities:History of supervising students in an office or as an organization advisor is desired. Valid driver’s license and good driving history is required. Demonstrated knowledge of MS Word, Excel, and Outlook. Basic understanding of HTML is preferred. Sufficient computer experience to learn new software is necessary. Ability to give presentations in Spanish and converse with applicants and prospects whose first language is Spanish is preferred. Strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Strong written communication skills are also essential. Strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Strong organizational, planning and time management skills are required.This position requires an alternative work schedule, which includes evenings and weekends with hours and days off outside of the traditional Monday to Friday. Events outside the normal work day often take place (e.g., College Fairs, campus recruitment events, meetings of students, staff, and tour guides). Coordination of coverage for limited campus visit activities when SMU classes are canceled or closed for inclement weather is required. Frequent travel is necessary. Travel season occurs for approximately three months in the Spring and three months in the Fall. Other occasional travel may be required both locally and regionally.Physical and Environmental Demands:Sit for long periods of timeDeadline to Apply:
This position is open until filled.EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.Benefits:
SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
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