Audience Services Representative
California Institute of Technology - Pasadena, California, United States, 91104Work at California Institute of Technology
Overview
- Apply
Overview
Do you have the following skills, experience and drive to succeed in this role Find out below.Job SummaryThe Event Productions unit, situated within the Office of Strategic Communications, connects Caltech to the broader community and donors through the presentation of high-quality public events and programs. These programs may include the presentation of researchers and lecturers from Caltech as well as professional artists and performers from a broad range of disciplines.Under direct supervision of the Audience Services Manager, assists with audience services and front-of-house operations during Caltech public events. This is an occasional position; work hours and days may vary. The work schedule is assigned based on the event schedule. Some evening and weekend work required. There are multiple openings.
Essential Job DutiesAssist in ticket collection/audience counts.Greet patrons and assist them to their seats.Distribute programs to patrons, including preparation of insert materials, if any, and sorting unused programs.Set up and remove auditorium ropes, equipment, and displays.Assist with sales of refreshments and/or event merchandise outside the auditorium. This may include pushing and/or pulling rolling carts.Other duties as assigned.Perform work in accordance with Institute and regulatory agencies (e.g., OSHA) safety standards and practices.
Basic QualificationsMust possess good verbal communication and interpersonal skills.Must present an attitude of attentiveness, courtesy, and professionalism when dealing with patrons and other staff members.Exceptional customer service skills.
Physical RequirementsPhysical strength to lift up to 20 pounds.Ability to bend in all directions, squeeze with arms and hands, climb stairs, and work outdoors.Ability to push and pull rolling items (e.g., carts).
Required DocumentsResume
#J-18808-Ljbffr