Senior Change Manager, Business Solution Design Delivery
AXA XL Ltd - Stamford, Connecticut, United States, 06925
Work at AXA XL Ltd
Overview
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Overview
As internal consultant the role holder will drive cross-functional/cross-BU programs in the solution design and delivery. Building on knowledge of processes and systems, they will partner with business units, IT and other functions to ensure the successful roll-out of the initiatives.
What you’ll be DOING
What will your essential responsibilities include?
The Senior Business Solution Design & Delivery Manager will independently own Project deliverables within the BSDD scope of work for large transversal projects which can entail leading several internal or external team colleagues.
In this role you will deliver one or several of the BSDD service offerings with a key focus on stakeholder management:
Applying our consulting mindset guiding principles, the role focusses on:
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Customer Centricity
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Ownership Mindset
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Professional Conduct
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Being a Trusted Advisor
This role encompasses a broad range of responsibilities to ensure Operational Readiness in our programmes of work focussing on:
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identifying business solutions to various problems through workshops and interviews, conducting analyses and documenting deliverables,
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defining and documenting target designs and outcomes in cooperation with business Subject Matter Experts and with the wider team,
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applying change management tools and methodologies to drive adoption to enable full benefit realization,
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providing product ownership expertise,
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defining processes for continuous improvement.
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acting as a Business Advisor and ensure superior quality in deliverables and documentation.
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develop close relationship with key business stakeholder of your project which allows you to act as thought partner and challenging advisor.
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understand interdependencies between different change initiatives and manage them proactively
The candidate will be expected to understand and synthesize business problems, conduct analyses, work with subject matter experts, manage resource impacts, and document high-level product requirements.
They will also apply change management methodologies, manage adoption and transition to BAU, share their expertise with the team, and drive knowledge sharing.
The ideal candidate will have a broad skillset, be able to manage their workload independently to drive and deliver project solutions with minimal oversight and support from Team Leaders.
In this role you will report to the Team Lead of Business Solution Design and Delivery.