City of Saint Paul, MN
Library Customer Service Assistant I
City of Saint Paul, MN - Saint Paul, Minnesota, United States, 55130
Work at City of Saint Paul, MN
Overview
- View job
Overview
Salary :
$36,441.60 - $47,132.80 Annually Location :
Saint Paul, MN Job Type:
Part Time/Full Time Job Number:
25-01379O Department:
Libraries Opening Date:
05/20/2025 Closing Date:
6/10/2025 11:59 PM Central
About the Position Come and join our team!
We have part time vacancies for Library Customer Service Assistant I positions. In this role you will perform library circulation work; assist library customers, prepare library materials, and return library materials to the proper location. Also, you will assist other customers and staff at circulation or information desks and may be assigned to retrieve materials. Here's what you can expect to do: Shelving books Locating library materials for patron requests Sorting, filing, and replacing library materials alphabetically and numerically using call numbers Helping patrons log in to library computers and use the copy/fax/scan machines Loading, unloading, and transporting materials on a book cart Working with patrons to create patron library cards and records Using library computer systems to check materials in and out, and perform catalog maintenance Participating in branch team meetings For more information and essential functions, see our job description. Library Customer Service Assistant I.
Information Specific to this Position: The current openings are part-time positions, with a flexible schedule averaging 12-32 hours per week at various library branch locations. The schedule will include some weekends and evenings.
Overview of Position
What's My Job?
Our Benefits:
We offer competitive wages, and a variety of, including health insurance, retirement contributions and paid vacation and sick time.
Equity, Inclusion and Belonging:
The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us.We encourage you to apply as we are most interested in finding the best candidate for this job. Position Requirements
Must be at least 16 years of age. Must able to read, write, speak, and understand English. How to Apply
Submit a City of Saint Paul online application by the closing date. Upload or submit the following required document via the online application system. (Zip files and web links will not be accepted. Each uploaded attachment is limited to 10MB.)
A resume (optional)
First time applying online?
Read our .
Need technical support?
For help with the online application, please call
1-855-524-5627. Learn more about our Hiring Process
GENERAL INFORMATION: Open Job Posting:
This posting is open to anyone who meets the position requirements.
Assessment:
The Qualifications Rating is an assessment of your completed application and answers to the Supplemental Questionnaire. Be as specific and detailed as possible in completing your application and questionnaire. You must submit your completed application and supplemental questionnaire by the application deadline.
Eligible Lists Created from Open Job Posting:
You must receive a score of 75% or higher to pass the assessment and be considered for the position. Non-promotion eligible lists typically are pass/fail and promotion eligible lists are typically ranked. If the open eligible list created contains a veteran, one open list will exist. When there are no veterans remaining on the eligible list (i.e. hired, withdrawn) from an open list that also contains promotional candidates, two lists will be created: one open list and one promotion list. If two lists exist, the promotion list must be exhausted before the open list is considered.
Final Selection Process:
Those who pass will be placed on an eligible list for approximately six months and all will be notified of their status. A Hiring Manager will consider those applicants eligible for hire. You will be notified if you are invited to participate in the final selection process which may include an interview, job simulation, work sample submission, or other evaluation method. Pre-Employment Screening:
This position will require a background check which may include criminal history, and employment history as a condition of employment.
H
uman Resources Contact Information: Ellen Friedman at 651-266-6533 Email:
The City of Saint Paul encourages individuals to apply for positions regardless of criminal history.
Veteran's Preference : If you are a veteran and would like to receive Veteran's preference in accordance with MN Statute 197.455, you must submit a photocopy of your DD214 preferably at time of application.
Equal Employment Opportunity Statement:
The City of Saint Paul is an equal opportunity/affirmative action employer. Veterans, women, persons of color, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply. The City of Saint Paul offers a competitive benefits package for permanent, certified positions. Temporary positions are not eligible for benefits.
Benefits vary with each position and the collective bargaining agreement. Benefits may include:
City Paid Benefits
Health Insurance Vacation/Holidays Sick Leave Life Insurance Subsidized Metro Bus Pass Deferred Compensation Retirement Program Optional Benefits
Dental Flexible Spending Accounts Disability Insurance Accidental Death and Dismemberment Insurance Long Term Care Insurance
For a detailed overview, visit 01
The thorough completion of the supplemental questions is very important in the screening and assessment processes. Therefore, a lack of detail and explanation in the supplemental questions and in your application, may result in failure or disqualification for this position. In addition, documentation of work experience referred to in the supplemental questions must be included in the application. Your education, training, and experience are subject to verification.I understand that giving false information, failure to accurately represent myself, or not providing required documentation as listed on the job announcement will result in disqualification from this position.
Yes
02
Are you now at least sixteen (16) years of age or will you be sixteen years of age by the posting deadline?
Yes No
03
Are you able to read, write, speak, and understand English?
Yes No
04
How many hours per week do you want to work?
12-15 16-20 21-25 26-32
05
When ordering numbers lowest to highest, which number would come next in the following series?80.59, 81.65, 81.98, 82.01, 82.28
82.13 81.99 82.60 82.15 82.78
06
When using the alphabetic indexing procedure, which of the following names should be filed first?
Johnson, Larry Jones, Mary Johansen, Sophia Jonsson, Sylvia Jones, Kelly
07
If a customer gave you a $20 dollar bill to pay for a lost or damaged book that cost $13.47, what amount of change would you return to the customer?
$6.50 $6.53 $6.51 $6.35 $6.56
08
If a customer gave you a $50 dollar bill to pay for a lost or damaged book that cost $32.98, what amount of change would you return to the customer?
$17.00 $16.99 $16.50 $17.02 $17.25
09
Describe a time when you either provided or received great customer service and why it made a difference. 10
Describe what diversity, equity, and inclusion mean to you and why they are important. 11
RECRUITMENT: How did you first find your way to our website to apply for this position? (check all that apply)
City of Saint Paul website City of Saint Paul employee City of Saint Paul job interest card City of Saint Paul walk-in City of Saint Paul Posted! newsletter City of Saint Paul Gov.Delivery notifications Friend or family member League of Minnesota Cities website Governmentjobs.com website LinkedIn Facebook X (formerly known as Twitter) Indeed.com website ZipRecruiter Pollen website MinnesotaWorks.net College or University Community organization Job fair Professional association Saint Paul Elevate Session People of Color Career Fair Other
12
RECRUITMENT: If not indicated above, please specify where you heard about the position (e.g., specific organization/website name, City of Saint Paul employee name). 13
LANGUAGES: Check all languages you speak, read, or write fluently. Candidates may be tested on the language selected prior to hire. If you are not fluent in a language other than English, select "NA."
Amharic Arabic Cambodian Hmong or Laotian Oromo Sign Language Somali Skaw, Pwo, or other Karen language Spanish Vietnamese Other NA
14
LANGUAGES: If you selected "Other non-English language" in the previous question, please indicate what language(s) you speak, read, or write fluently below. 15
I am currently a Right Track Worker or have been employed by the City of Saint Paul as a Right Track Worker in the past.
Yes No
Required Question
$36,441.60 - $47,132.80 Annually Location :
Saint Paul, MN Job Type:
Part Time/Full Time Job Number:
25-01379O Department:
Libraries Opening Date:
05/20/2025 Closing Date:
6/10/2025 11:59 PM Central
About the Position Come and join our team!
We have part time vacancies for Library Customer Service Assistant I positions. In this role you will perform library circulation work; assist library customers, prepare library materials, and return library materials to the proper location. Also, you will assist other customers and staff at circulation or information desks and may be assigned to retrieve materials. Here's what you can expect to do: Shelving books Locating library materials for patron requests Sorting, filing, and replacing library materials alphabetically and numerically using call numbers Helping patrons log in to library computers and use the copy/fax/scan machines Loading, unloading, and transporting materials on a book cart Working with patrons to create patron library cards and records Using library computer systems to check materials in and out, and perform catalog maintenance Participating in branch team meetings For more information and essential functions, see our job description. Library Customer Service Assistant I.
Information Specific to this Position: The current openings are part-time positions, with a flexible schedule averaging 12-32 hours per week at various library branch locations. The schedule will include some weekends and evenings.
Overview of Position
What's My Job?
Our Benefits:
We offer competitive wages, and a variety of, including health insurance, retirement contributions and paid vacation and sick time.
Equity, Inclusion and Belonging:
The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us.We encourage you to apply as we are most interested in finding the best candidate for this job. Position Requirements
Must be at least 16 years of age. Must able to read, write, speak, and understand English. How to Apply
Submit a City of Saint Paul online application by the closing date. Upload or submit the following required document via the online application system. (Zip files and web links will not be accepted. Each uploaded attachment is limited to 10MB.)
A resume (optional)
First time applying online?
Read our .
Need technical support?
For help with the online application, please call
1-855-524-5627. Learn more about our Hiring Process
GENERAL INFORMATION: Open Job Posting:
This posting is open to anyone who meets the position requirements.
Assessment:
The Qualifications Rating is an assessment of your completed application and answers to the Supplemental Questionnaire. Be as specific and detailed as possible in completing your application and questionnaire. You must submit your completed application and supplemental questionnaire by the application deadline.
Eligible Lists Created from Open Job Posting:
You must receive a score of 75% or higher to pass the assessment and be considered for the position. Non-promotion eligible lists typically are pass/fail and promotion eligible lists are typically ranked. If the open eligible list created contains a veteran, one open list will exist. When there are no veterans remaining on the eligible list (i.e. hired, withdrawn) from an open list that also contains promotional candidates, two lists will be created: one open list and one promotion list. If two lists exist, the promotion list must be exhausted before the open list is considered.
Final Selection Process:
Those who pass will be placed on an eligible list for approximately six months and all will be notified of their status. A Hiring Manager will consider those applicants eligible for hire. You will be notified if you are invited to participate in the final selection process which may include an interview, job simulation, work sample submission, or other evaluation method. Pre-Employment Screening:
This position will require a background check which may include criminal history, and employment history as a condition of employment.
H
uman Resources Contact Information: Ellen Friedman at 651-266-6533 Email:
The City of Saint Paul encourages individuals to apply for positions regardless of criminal history.
Veteran's Preference : If you are a veteran and would like to receive Veteran's preference in accordance with MN Statute 197.455, you must submit a photocopy of your DD214 preferably at time of application.
Equal Employment Opportunity Statement:
The City of Saint Paul is an equal opportunity/affirmative action employer. Veterans, women, persons of color, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply. The City of Saint Paul offers a competitive benefits package for permanent, certified positions. Temporary positions are not eligible for benefits.
Benefits vary with each position and the collective bargaining agreement. Benefits may include:
City Paid Benefits
Health Insurance Vacation/Holidays Sick Leave Life Insurance Subsidized Metro Bus Pass Deferred Compensation Retirement Program Optional Benefits
Dental Flexible Spending Accounts Disability Insurance Accidental Death and Dismemberment Insurance Long Term Care Insurance
For a detailed overview, visit 01
The thorough completion of the supplemental questions is very important in the screening and assessment processes. Therefore, a lack of detail and explanation in the supplemental questions and in your application, may result in failure or disqualification for this position. In addition, documentation of work experience referred to in the supplemental questions must be included in the application. Your education, training, and experience are subject to verification.I understand that giving false information, failure to accurately represent myself, or not providing required documentation as listed on the job announcement will result in disqualification from this position.
Yes
02
Are you now at least sixteen (16) years of age or will you be sixteen years of age by the posting deadline?
Yes No
03
Are you able to read, write, speak, and understand English?
Yes No
04
How many hours per week do you want to work?
12-15 16-20 21-25 26-32
05
When ordering numbers lowest to highest, which number would come next in the following series?80.59, 81.65, 81.98, 82.01, 82.28
82.13 81.99 82.60 82.15 82.78
06
When using the alphabetic indexing procedure, which of the following names should be filed first?
Johnson, Larry Jones, Mary Johansen, Sophia Jonsson, Sylvia Jones, Kelly
07
If a customer gave you a $20 dollar bill to pay for a lost or damaged book that cost $13.47, what amount of change would you return to the customer?
$6.50 $6.53 $6.51 $6.35 $6.56
08
If a customer gave you a $50 dollar bill to pay for a lost or damaged book that cost $32.98, what amount of change would you return to the customer?
$17.00 $16.99 $16.50 $17.02 $17.25
09
Describe a time when you either provided or received great customer service and why it made a difference. 10
Describe what diversity, equity, and inclusion mean to you and why they are important. 11
RECRUITMENT: How did you first find your way to our website to apply for this position? (check all that apply)
City of Saint Paul website City of Saint Paul employee City of Saint Paul job interest card City of Saint Paul walk-in City of Saint Paul Posted! newsletter City of Saint Paul Gov.Delivery notifications Friend or family member League of Minnesota Cities website Governmentjobs.com website LinkedIn Facebook X (formerly known as Twitter) Indeed.com website ZipRecruiter Pollen website MinnesotaWorks.net College or University Community organization Job fair Professional association Saint Paul Elevate Session People of Color Career Fair Other
12
RECRUITMENT: If not indicated above, please specify where you heard about the position (e.g., specific organization/website name, City of Saint Paul employee name). 13
LANGUAGES: Check all languages you speak, read, or write fluently. Candidates may be tested on the language selected prior to hire. If you are not fluent in a language other than English, select "NA."
Amharic Arabic Cambodian Hmong or Laotian Oromo Sign Language Somali Skaw, Pwo, or other Karen language Spanish Vietnamese Other NA
14
LANGUAGES: If you selected "Other non-English language" in the previous question, please indicate what language(s) you speak, read, or write fluently below. 15
I am currently a Right Track Worker or have been employed by the City of Saint Paul as a Right Track Worker in the past.
Yes No
Required Question