Senior CRM & Retention Marketing Manager
Money Fit by DRS - Central, Alaska, us, 99730![Money Fit by DRS](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Money Fit by DRS
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Overview
You’re passionate about e-commerce and digital marketing. We're looking for an expert Senior Retention Marketing Manager to join our team! In this role, you will lead a growing team within the Retention Marketing Department to strategically develop customized retention (and customer loyalty) marketing strategies that help our clients grow and scale.A Day in the Life:
5+ years of work experience in digital marketing.You’re passionate about developing creative customer journeys that drive loyalty and lifetime value.You’re passionate about building teams, training them on best practices, and helping them grow into experts.You immerse yourself in scaling personalized D2C/e-commerce email and SMS programs that build deep customer relationships for clients.You have experience working in Klaviyo (or a similar ESP) including list segmentation, lifecycle drip automations, and triggered events. Additionally, you have knowledge of Shopify and their tech stack options such as Privy, JustUno, Yotpo, Octane AI, etc.You have developed SMS and loyalty programming strategies and have experience working with SMS platforms such as Attentive, PostScript, SMSBump, or Klaviyo.You’re used to working in a fast-paced environment and can project manage multiple tasks at once for yourself, your team, and your clients.You love making data-driven decisions and excel at turning analytics into actionable SMS and email strategies that drive client revenue.You dedicate time to learning and being on the cutting edge of trends and best practices in the world of DTC marketing.You have experience developing and executing customer loyalty programs that enhance LTV.You’ve had at least one direct report before OR exceptional leadership skills working with cross-functional teams.Excellent verbal and written communication and presentation skills, plus ability to clearly articulate and express complex and sometimes technical ideas to a wide variety of people and groups at any level.What it's like to work at Darkroom:
We're building the future of advertising and are looking for the minds to help us do it. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:Unlimited Vacation Policy and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to a flexible vacation policy and 10 holidays throughout the year to keep you recharged and sharp.Remote-first culture with a strong community base.Company-sponsored medical, dental, and vision benefits.After one year with Darkroom, we deliver a robust 401k program with company match, equity incentives, and a profit-sharing opportunity.Endless opportunities for growth through total immersion in cross-functional collaboration.Equal Opportunity Statement
Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.Compensation Range: $75K - $85K
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