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GENERAL SUMMARY: Under general supervision of the Adult Services Manager, assist the librarians by helping readers in the use of library catalogs, databases, and indexes to locate books and other materials; and by answering questions that require only brief consultation of standard reference; compile bibliographies and pathfinders and maintain exhibits; provide professional level readers’ advisory services to the adult and young adult public; participates in collection development; leads or plans programs for adults; and perform other duties as assigned.

The ideal candidates possess the ability to follow a management style that is input oriented and values equity, problem solving and the development of partnerships; to work effectively as a member of a team; and desires to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.

DISTINGUISHING FEATURES OF THE CLASSIFICATION: Work is performed in accordance with established public library practices; and judgment and discretion is required. Work is reviewed through results achieved and through conferences and discussions with the supervisor.

*Position requires some weekend and evening work.

1. Conduct a readers’ advisory interview
2. Recommend titles based on reading levels and interests of ages ten to adult
3. Provide information and answers to the general public; and public service using proficient skills in electronic resources and print.
4. Help patrons use library or archival resources.
5. Maintain inventories of materials, equipment or products; readers’ advisory functions; availability of book lists and annotated bibliographies; and library presence on social media sites.
6. Distribute instructional or library materials.
7. Plan community programs or activities for the general public.
8. Organize informational materials.
9. Develop instructional materials; library or archival databases; pathfinders, read alike materials, book parts, book and best sellers lists and bulletin boards.
10. Write articles, books or other original materials in area of expertise.
11. Confer with others to conduct or arrange operational activities; and with youth and adult services departments on shelf arrangements and exhibits.
12. Operate audiovisual equipment.
13. Interpret and implement library policies.
14. Participate in collection development;
15. Participate in the City’s intercultural competency training program.

KNOWLEDGE, SKILLS AND ABILITIES:

1. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
2. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
3. Reading Comprehension - Reading work-related information.
4. Oral Expression and Comprehension - Communicating by speaking; and listening and understanding what people say.

MINIMUM QUALIFICATIONS:

1. Postsecondary certificate;
2. Readers’ advisory experience;
3. Or equivalent education and experience.

PREFERRED QUALIFICATIONS:

1. Bachelor’s Degree in Library and Information Science from an ALA accredited school.

FLSA STATUS: Non-exempt