Senior Community Manager
FAIRFIELD RESIDENTIAL - Corona, California, us, 92878![FAIRFIELD RESIDENTIAL](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at FAIRFIELD RESIDENTIAL
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Overview
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.OUR COMPANY:At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.ABOUT THIS POSITION:Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. Our Senior Community Managers are independent leaders that maintain these high standards and approach all facets of the property's operations with strong business instincts and a customer-centric mindset.Senior Community Managers play a critical role in hiring, coaching, and supervising a high-performing team. Their focus is to ensure the property's revenue and profit targets are met while maintaining best-in-class standards for customer service and high retention for our residents.This is a busy, exciting job for a dynamic, self-motivated collaborator who is passionate about a vibrant career in residential property management. This position reports to a Regional Manager.WHAT YOU CAN EXPECT TO DO IN THIS ROLE:TEAM MANAGEMENTRecruit, lead, motivate, and develop a high-performing and diverse staff.Provide coaching, guidance, ongoing feedback, and light mediation.Ensure adherence by all staff to company policies and procedures.FINANCE MANAGEMENTPrepare, execute, and truly own the property's operational budget.Utilize an online accounting system such as Yardi to generate and review reports to ensure property is within budgeted expectations and make recommendations for cost savings and revenue-generating opportunities.Oversee customer collections and implement legal proceedings when necessary.PROPERTY MANAGEMENTEnsure budgeted occupancy levels at budgeted rental rates are in conjunction with other goals of the property.Prepare and conduct property inspections and corporate or investor tours.Maintain a collaborative working relationship with the on-site professional team to seamlessly coordinate and prepare for the welcoming of all new residents.SALES & MARKETINGEnsure the effective execution of marketing programs per branding and marketing standards.Represent and ensure the content for your property is represented accurately on marketing assets such as the property website and social media.CUSTOMER SERVICEIncrease resident satisfaction through lease renewal strategies and resident retention plans.Serve as a Fairfield ambassador by effectively and professionally managing residents' concerns.WHAT YOU'LL NEED ON DAY ONE:3 or more years of hands-on property management experience.Multifamily property experience required.A successful track record as a supervisor is preferred.Experience overseeing multiple properties preferred.Strong understanding of financial statements such as budget, financial reports, P&L Statements, General Ledger, etc. Experience in writing and maintaining budgets.Strong knowledge of Microsoft Outlook, Word, and Excel.Strong knowledge of Yardi or other property management accounting software.Strong understanding of federal, state, and local fair housing laws and provisions.A previous track record of maintaining occupancy and net operating incomes in multi-family property management position(s).High school diploma or equivalent required; Bachelor's degree preferred.Industry certification preferred.Ability to work a flexible schedule to include weekends, evenings, and some holidays.Valid driver's license required.Estimated Rate of Pay:
$76,075.33 - $98,897.93This position is exempt; the range above reflects annual salary.The pay range displayed for this position is determined by skills and experience required, location, and job complexity. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only and does not include allowances, perks, commissions, or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full-time associates the following, upon meeting eligibility requirements:Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional).Matched 401(k).Medical, dental & vision insurance.Flexible spending account.Life insurance.* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
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