Communications Specialist/Dispatcher
Driscoll Children's Hospital - Corpus Christi, Texas, United States, 78417Work at Driscoll Children's Hospital
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Overview
Locations: Corpus Christi, TXTime Type: Full timePosted on: Posted 4 Days AgoJob Requisition ID: JR107797Where compassion meets innovation and technology and our employees are family.
Thank you for your interest in joining our team! Please review the job information below.GENERAL PURPOSE OF JOB:The Driscoll Access Center (DAC) Access Center Communications Specialist must be highly motivated and committed to adding value by providing customers, physicians, and other employees with efficient and error-free service. The Access Center Communications Specialist serves as an integral communication link between medical teams, referring and receiving facilities/agencies, pilots, and physicians throughout transport. This position requires attention to detail and maintaining a calm demeanor while multi-tasking under stressful circumstances. The Access Center Communications Specialist is responsible for all incoming emergency and/or non-emergency telephone, virtual, and radio communications facilitated by the DAC. The Access Center Communications Specialist will ensure proper and accurate routing of all DAC calls and will document necessary information using the computerized dispatch log, web-based software, and virtual communication tools. The Access Center Communications Specialist is responsible for maintaining an organized and efficient station and will assist with other related clerical duties as required. The Access Center Communications Specialist is accountable to the DAC Director and operates within the framework of the Driscoll Children’s Hospital mission, vision, and values.EDUCATION AND/OR EXPERIENCE:
High school diploma or general education degree (GED). Medical terminology knowledge and/or previous experience in the medical field. EMT-B is preferred. Dispatcher or communications officer experience is preferred. Possesses excellent verbal and written communication skills. Ability to understand, speak, and read Spanish is preferred but not required. Possesses excellent computer skills, familiar with web-based communications software is preferred.CERTIFICATES, LICENSES, REGISTRATIONS:
Currently possess or obtain Certified Flight Communications (CFC) Certification within 2 years of hire date. Must have current BLS or will obtain within 6 months.About Us
Until all children are well.Driscoll Children’s Hospital and its specialty centers, urgent care centers, and after-hours facility serve a vast area covering 31 South Texas counties. The hospital is a 191-bed tertiary care center offering 32 medical and 13 surgical specialties. Combined with our non-profit, community-based Health Plan, Driscoll Health System is an exceptional workplace for anyone with a big heart and a drive for success.Smiles, hugs, and a soothing touch are as much a part of Driscoll’s approach to treating children as is its advanced medical treatments and technologies. The core values at Driscoll Health System are: Compassion, Advocacy, Respect, Excellence, and Stewardship. These values are exemplified through every position - from treating the most critical patients hands-on, to maintaining a clean environment, to keeping the organization running from behind the scenes.We invite you to learn about Driscoll’s rich history and explore the laidback lifestyle South Texas has to offer.
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