Community Manager (Multifamily)
Lion Real Estate Group - Los Angeles, California, United States, 90079![Lion Real Estate Group](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Lion Real Estate Group
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Overview
VacationSick LeaveBereavement LeaveHolidays (New Years Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Yom Kippur, Rosh Hashanah, Thanksgiving Day, Christmas Day)
Paid Parental LeaveEmployee Assistance ProgramPerks and Rewards ProgramCommunity Manager - JOB PURPOSE
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Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.The Community Manager is responsible and accountable for the overall supervision and performance of the community. The purpose of the Community Manager is to effectively manage and coordinate people (staff, residents, supplier partners), activities, and available resources in order to accomplish objectives as set forth by the Regional Manager, President, and Owners. These objectives will include maximizing occupancy levels, property value, income, and revenue.Community Manager - SUPERVISORY RESPONSIBILITIES:Recruits, interviews, hires, and trains new staffOversees the daily workflow of the community, including maintenance serviceProvides constructive and timely performance evaluations in accordance with company policyHandles discipline and termination of associates in accordance with company policyCommunity Manager - ESSENTIAL FUNCTIONS:Ensures and maintains accurate, up-to-date records (including rent rolls, delinquency reports, rental status, move in & move out schedule, etc.), entering data into Yardi system, and submitting reports on timely basisOversees day-to-day operations at the communityMaintains day-to-day communications with SupervisorReviews move-in, move out, and renewal documents and files for accuracy and compliance with company and government policies and ensures it is entered timely into YardiEnsures residents files are properly maintainedEnsures accuracy of all reports and ledgers in YardiCompletes various daily and month-end reports including collection of rent, administration of late fees, and delinquencyMaintains minimal delinquency rate at community through timely collection of rent and feesEnsures outstanding resident balances are monitored and collected and that new cases are sent to collections agency in a timely fashionEnsures timely submission of resident notices (3-day, legal, delinquency, small balance, etc.)Ensures rent increases are being administered accurately and timely per property budgetsOversees timely enforcement of evictionsAssists with monitoring resident satisfaction through follow-up calls, emails, or meetings to ensure a positive living experienceProcesses receivables in Yardi and with bank in timely fashion while verifying accuracy of all depositsExercises sound judgment regarding community expenditures while maintaining knowledge of the best supplier partner for cost, quality and serviceHelps to ensure the physical well-being and curb appeal of the apartment community.Establishes and maintains the best possible occupancy of the apartment community and lease apartments as neededShows and demonstrates available apartments, including Open Houses, during business hours and weekends as neededAssists in eliminating lost revenues due to vacancies by executing timely turnover and adhering to traditional and creative marketing protocols to lease apartmentsMaintains annual fair housing certification (via Gracehill)Maintains regular and consistent attendance according to required work schedule decided by the CompanyProvides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all timesTrains the Assistant Community Manager to assume all managerial duties in the event of the community manager’s absenceCommunity Manager - REQUIRED SKILLS/ABILITIESExcellent verbal and written communication skills. (English)Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Strong analytical and problem-solving skills.Team player with excellent leadership skillsAbility to work independently, prioritize duties, manage time efficiently, and multi-task.Ability to function well in a high-paced and at times stressful environment.Proficient with Microsoft Office Suite or related softwareProficient with Yardi or similar property management softwareCommunity Manager - EDUCATION & EXPERIENCE:High School Diploma or equivalent3+ years multifamily property management experience1+ years prior experience in Community Manager roleMust have valid driver’s license*Posted pay range is negotiable.
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