Property Management - Community Manager - Georgetown (Ascend at W...
D. R. Horton - Washington, District of Columbia, us, 20022![D. R. Horton](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at D. R. Horton
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Overview
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.DescriptionDHI Communities is currently looking for a
Community Manager-PM
. The right candidate will be responsible for overseeing the day-to-day business operations of the community. Primary responsibilities include managing staff performance, maintaining community standards, overseeing marketing, service and leasing effectiveness, resident retention and satisfaction, management of property financials, and management of lease documents and audit compliance.Essential Duties and Responsibilities
include the following:Motivate and supervise all on-site staff to achieve operational goals, including training and performance evaluation.Foster a quality focus in others, improve processes, and set clear quality requirements.Provide feedback to non-performing employees and facilitate disciplinary procedures if necessary.Supervise leasing and maintenance activities to ensure compliance with company policy.Analyze performance and trends to develop strategies to reach community goals.Conduct ongoing training with office staff as needed.Participate in the leasing, resident retention, and renewal process.Provide excellent customer service while maintaining high standards for resident service.Practice proper safety techniques in accordance with company, community, and OSHA standards.Secure bids for repairs and replacement work beyond staff capability.Review and approve invoices, manage vendor relationships.Assist in budget preparation and adherence to approved budgets.Complete month-end and year-end reporting as required.Manage resident collections and delinquency.Understand and comply with state landlord-tenant law, Fair Housing, and other laws governing rental housing operations.Conduct community tours and provide feedback on community performance.Complete regular community inspections to ensure safety, cleanliness, and appearance.Keep corporate and stakeholders informed using appropriate communication methods.Assist in vendor negotiations and scheduling.Address escalated resident issues promptly.Conduct all business in a professional and ethical manner.Ability to travel overnight.Supervisory ResponsibilitiesSupervises 2 or more employees.QualificationsRequired QualificationsHigh school diploma or GED.Five years related experience in leasing, training, or related field.Ability to maintain confidentiality.Ability to build and lead strong teams.Experience in goal setting and planning work activities.Excellent verbal and written communication skills.Ability to multi-task in a fast-paced environment.Strong interpersonal skills.Proficiency with computer systems, including property management software and MS Office.Ability to sit for majority of 8-hour workday; specific vision abilities required include close and peripheral vision.Preferred QualificationsBachelor’s degree from a four-year college or university preferred.Knowledge of property management software systems preferred.Come join a winning team with a Fortune 500 company! We offer an excellent benefits package including:Medical, Vision and DentalEmployee Stock Purchase PlanFlex Spending AccountsLife InsuranceVacation, Sick, Personal Time and Company HolidaysBuild YOUR future with D.R. Horton, America’s Builder.#WeBuildPeople2Follow us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up-to-date job listings!
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