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This range is provided by Convergenz. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00/yr - $140,000.00/yr

Convergenz is seeking a Creative Operations Manager to manage projects and optimize creative workflows for our creative services team. This role will drive efficiency, ensure flawless execution of creative projects, and support cross-functional teams in delivering 1,000+ small-scale, high-quality digital, print, and OOH campaigns.

The ideal candidate is an expert in creative operations, thrives in fast-paced environments, and has a strong problem-solving mindset. They are highly detail-oriented, with an exceptional eye for design and quality control while also fostering a culture of collaboration and process optimization across teams.

Key Responsibilities:

• Manage and optimize creative workflows ensuring scalability and efficiency across all projects (digital, social, print, and OOH).
• Implement quality control processes to ensure creative excellence, adherence to brand guidelines, and production readiness.
• Identify bottlenecks and inefficiencies, proactively recommending and implementing solutions.
• Oversee end-to-end go-to-market timelines for new product launches, ensuring alignment across sales enablement teams.
• Partner with internal and external creative teams to ensure seamless execution of campaigns.
• Lead project intake, prioritization, and capacity planning, ensuring teams are working on the highest-impact initiatives.
• Manage external vendor relationships, including production partners, ensuring high-quality and timely execution.

Qualifications:

• 8+ years of experience in creative operations, project management, or related roles, ideally within an agency environment.
• Proven ability to lead and optimize creative operations across multiple mediums and complex workstreams.
• Deep expertise in project management tools (e.g., ClickUp, Asana, Monday.com, Smartsheet) and familiarity with creative tools (e.g., Adobe Creative Suite).
• Strong strategic thinking skills—ability to align creative operations with broader company goals and drive continuous improvement.
• Highly organized and detail-oriented, with a strong eye for design and quality control.
• Exceptional communication and collaboration skills—must be able to work cross-functionally and influence stakeholders at all levels.
• Thrives in fast-paced, evolving environments—ability to adapt to change, problem-solve proactively, and drive solutions forward.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Advertising, Art/Creative, and Marketing

Industries

Entertainment Providers, Sports Teams and Clubs, and Marketing Services