Project Manager, Creative Center
Charles Schwab - Austin, Texas, us, 78716![Charles Schwab](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Charles Schwab
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Overview
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
It’s all about creating the future—for you and for us. We are Creative Center (C2), Schwab’s award-winning in-house agency that creates and produces a wide range of external and internal communications for Schwab. We are uniquely positioned to grow client relationships, attract new clients, and bring innovative products to market effectively and efficiently. Our passion to bring our best thinking forward everyday drives our success. We are currently seeking a skilled Project Manager to join our team in Austin, TX.
What you’ll do:
Project Managers (PMs) are responsible for the end-to-end project management and successful delivery of concurrent projects across multiple media channels including, but not limited to website, video, print and social media. The position calls for broad knowledge of the digital and print landscape and the ability to lead campaigns in close collaboration with agency teams, marketing partners, business stakeholders and technical teams. PMs serve as the day-to-day contact for marketing partners on projects. The PM ensures the team is set up for success and helps the team stay focused on the goals.
PMs are effective communicators between marketing partners, business, and agency stakeholders (technical/non-technical). At any given time, PMs must be able to manage a workload of approximately 5-25 projects with life cycles of several weeks to several months.
Specific responsibilities include:
Develop strong partnerships with the project and stakeholder teams to provide a unified voice of partners and clear next steps.
Manage end to end workflow from creation and documentation of strategic outcomes to content attestation or retirement.
Provide accurate assessments and counsel during project pipeline planning and project intake conversations, to determine feasibility, resource availability, and completeness of information for scoping.
Run projects of all Tiers with agency resources, from project intake to delivery to project retrospective analysis.
Manage partner expectations on projects, including timing, scope, and next steps.
Manage workflow using the organization’s project management system, Workfront, including opening jobs, creating schedules, securing resources, managing communications.
Move projects forward by removing blockers, mitigating risks and escalating friction points in a timely manner for further resolution.
Provide ongoing visibility of project health by maintaining up-to-date project information in Workfront for various reporting and analysis.
Act as liaison between marketing, technical, strategy, creative, account and production teams to ensure end results deliver on time.
Act as primary or support project manager on projects, as needed.
Participate and support organizational health through cross-functional team partnership.
Offer feedback, participate, and pilot team and agency initiatives.
*This is a hybrid position, working out of our Austin, TX service center location
What you have
To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have:
Required Qualifications:
Minimum of 3-5 years of account and project management experience working directly with clients, creative teams and technical teams.
Experience working with digital and print landscape and the ability to lead campaigns in close collaboration with stakeholders.
A strong solutions-oriented approach, user-experience focus and understanding of agency processes required.
A proven track record of success delivering a wide range of medium and large-scale projects
Experience working within an established agency, consultancy or marketing firm
Have a solid grasp of basic and advanced project management principles along with experience in successfully applying and advancing those principles
Experience with enterprise level project management tools such as Workfront, JIRA or Basecamp
Preferred Qualifications:
Move from macro to micro and balance strategic initiatives and execution.
Articulate risks, blockers, and successes to organizational leaders.
Thrive in a changing environment.
Balance multiple priorities and multiple projects.
Proven ability to collaborate and build relationship across disciplines.
Make good decisions quickly and provide alternate solutions in times of problem.
Excel in a team environment.
Strong organizational, time-management and problem-solving skills with attention to detail while working under pressure.
A positive attitude and the flexibility to operate in an environment with deadlines and changing demands.
Excellent verbal and written communication skills.
Experience in highly regulated environments or at a financial institution is a plus.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
What’s in it for you:
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.