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Product Manager, Digital Workplace: Touch Panels & User Interfaces

Crestron Electronics Inc. - 22 Link Rockleigh, NJ, 22 Link Drive, Rockleigh, New Jersey, United States of America Req #492

Friday, March 21, 2025

At Crestron Electronics, Inc we build the technology that integrates technology.

We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products are integrated into new high-tech commercial buildings to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world!

Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

As a leader within the Technology and Product Management Team, you will join a tightly knit and high performing group of industry veterans shepherding complex and highly integrated products to market.

As a Product Manager for Digital Workplace here at Crestron, you will assist with driving the development of our touch screen and user interface hardware products and accessories, related firmware and software applications, as well as partner integrations. This individual will focus on strategic initiatives that span the entire Crestron solutions ecosystem including residential smart home applications, hospitality solutions, enterprise and government projects, as well as education focused market opportunities.

Your responsibilities will include strategic roadmap development, product planning, writing and implementing product requirements, championing the product through the development life cycle, and will continue through supporting sales and marketing efforts during the new product rollout. You will also perform competitive analysis, as well as research and recommend new technologies. The Product Manager is ultimately responsible for the overall success of the product portfolio.

Responsibilities:

• Define, promote, and constantly evolve a market leading product strategy
• Use industry knowledge in conjunction with competitive research to craft tomorrow's product roadmap
• Keep abreast of the technology landscape and trends to drive product innovation
• Develop and lead strategic initiatives that span the entire Digital Workplace and user interfaces technology portfolio including competitive analysis, proof-of-concepts, early-access programs, research/feasibility studies, and solutions development.
• Present and promote the product portfolio of software, hardware, and integrated solutions virtually or in-person to colleagues, customers, and technology partners
• Participate in industry tradeshows and other key market events.
• Provide insight and expertise to groom the backlog and help define epics and user stories for agile software development.
• As required, assist with prioritizing technical issues, identifying potential solutions and mitigations, and assist with managing the impact to customers and the business
• Work with production and quality engineering to deliver industry leading product quality
• Work with cross-functional departments such as marketing, training, support, production, sales, etc. to ensure the product is a success.
• Serve as product solutions expert
• Deliver products that exceed the expectations of all stakeholders in the value chain.

Qualifications, Knowledge, Skills and Abilities:

• Strong business acumen with a results-driven and competitive mindset.
• Ability to lead team meetings, set expectations, and hold people accountable for delivering the expected product
• Strong problem-solving skills and ability to analyze market trends and customer feedback.
• Excellent verbal and written communication skills.

Technical Skills:

• Strong understanding of Android OS, APK development, and device APIs.
• Broad understanding of Ethernet networking technologies and protocols as they pertain to residential and commercial AV systems integration.
• Familiarity with streaming media technologies and tools (VLC, EXO Player, H.264/265, AES67, Dante, NDI)
• Proficiency with, and knowledge of, unified communications solutions from major providers such as Microsoft Teams, Zoom, Google Meet, Cisco WebEx, etc.
• Proficiency with, and knowledge of, enterprise technologies including wireless collaboration and presentation, digital signage, and related software, management tools, and services.
• Experience in HTML5 and other UI/UX tools

Project Management:

• Experience in managing complex projects from ideation through launch.
• Familiarity with agile development processes and tools.
• Ability to work with cross-functional teams including engineering, marketing, and customer support.
• Demonstrates visible company spirit and an ability to quickly gain the trust of key stakeholders, end-users, and co-workers alike.
• Capacity to constantly learn new software and hardware technologies and an ability to quickly put that learning into practice in support of highly visible real-world projects. Be able to research and become an expert on new technologies relevant to the product line.
• Ability to be hands-on and travel occasionally to job sites to see how our products are getting installed/applied and be able to translate that experience into a better product

Experience & Education:

• 5+ years experience in a technical role (product engineering, product management, support, etc.) in the AV or commercial broadcast industry
• MBA and a Bachelor’s Degree in Computer Science, or Engineering preferred but not required
• Certification in Agile Development (Scaled Agile, CSM, etc.) is preferred but not required.

Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.

At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron’s success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together.

EOE/M/F/D/V

*No Solicitation* Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.