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Marketing Specialist (Graphic Designer) - Crowne Plaza Resort Guam

• Must be able to work on Guam, USA without any restrictions - US Citizens, US Permanent Residents or Residents of Federated States of Micronesia (FSM).
• This is a Full Time position, must be able to work all shifts when required.

What’s the job?

As a Marketing Specialist, you’ll support in the delivery of all aspects of Food & Beverage and Sales & Marketing, and Communications for the Crowne Plaza Resort Guam. Your responsibilities include assisting in the development and execution of promotions and special events, liaising with vendors and partners, working closely with local media (radio, print, outdoor and online), supporting in the development and execution of the Resort's social and environmental plan and supporting the Resort's digital agency with creating engaging content and storytelling. You’ll also assist with sales and marketing reporting and routine interaction with the Cluster Director of Sales & Marketing, Director of Sales and Marketing, Cluster Marketing Manager and other stakeholders.

Your day-to-day

People

• Support colleagues to make sure they deliver with compliance and to the standards we expect.
• Drive a great working environment for teams to thrive - linking up departments to create a sense of one team.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Cooperate, coordinate and communicate with inter-departmental colleagues as appropriate.

Opportunities

• Identify opportunities for the Resort.
• Monitor competitions’ marketing and promotional activities.
• Suggest marketing and communications activity which will increase exposure and share for the Resort.

Guest Experience

• Deliver Crowne Plaza Brand Promise and Service Signatures in your daily work.
• Support in enhancing the image of the resort in the local community.
• Participate as an active member of the community through associations, memberships and activities.
• Support in organizing and promoting special events, collaborations, partnerships, competitions, parties, gastronomic festivities, etc.

Responsible Business

• Maintain good communication with the team across all departments, functions and other owner business units.
• Be responsible in keeping the property safe and secure, to participate in any resort activity related to Fire Life safety.
• Perform other ad-hoc duties – unexpected moments which may be assigned by management when we have to pull together to get a task done.
• Champion environmental and sustainability initiatives of the resorts.

What we need from you

Service years - Four years of similar positions or an equivalent combination of education and work-related experience. Marketing/Media related experience is preferred.

Knowledge and skills

• Knowledge of local businesses and the Guam Hotel market.
• Good communication and writing skills.
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the resort, the brand and the Company.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Tasks and project management skills.
• Strong teamwork and flexibility.

Language - Fluent in English (speaking, listening, reading and writing).

What we offer

In return we'll provide you a competitive financial and benefits package which may include Health (medical, dental & vision) insurance, a 401k plan with company match, Paid Time Off and Employee Discount. A chance to become part of the global IHG family - opening a door to endless career opportunities. We’re passionate about growing our talent. We’ll provide the training & development you need to succeed & progress into your next role.

Join us and you’ll become part of the global IHG family – Our colleagues share some winning characteristics: we work better together, we trust and support each other, we aim higher by looking for better ways to do things, we do the right thing, and we welcome different perspectives.

IHG is an equal opportunity employer: Minorities/ Females/ Disabled/ Veterans