Canon Solutions America
Customer Communication I Representative Job at Canon Solutions Am...
Canon Solutions America - Burlington, VT, United States, 05405
Work at Canon Solutions America
Overview
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Overview
About the Role
Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types.
Your Impact
- Provides outstanding service to customers calling the dispatch team for service.
- Responds to routine customer inquiries via live call or Email as needed.
- Provides follow through on any special customer needs in a timely manner.
About You: The Skills & Expertise You Bring
In accordance with applicable law, we are providing the anticipated base salary for this role: $17.20 to 21.84.
- Successful completion of Call Taker New-Hire training and introductory period.
- HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Strong verbal and written communication skills.
- Proficient in MS Office, strong attention to detail, organized and able to multitask.
- Must be able to work wide variety of work shift/schedules with short notice.
Company Overview
Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets.
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