Marketing Assistant Specialist
Ampcus Inc - Washington, District of Columbia, us, 20022
Work at Ampcus Inc
Overview
- View job
Overview
Before applying for this role, please read the following information about this opportunity found below.
Job Title:
Marketing Assistant Specialist
Location(s):
Seattle, WA
The successful candidate will possess exceptional verbal and written communication skills, the ability to complete a high volume of varying tasks and projects quickly, and a track record of prioritizing work effectively, taking fast action on escalations while maintaining composure. The candidate will demonstrate customer obsession, have high attention to detail while still meeting deadlines, have great organizational skills, and have the ability to quickly switch gears when required. A high level of integrity and discretion in handling confidential information and professionalism in dealing with senior professionals is essential.
Core Job Responsibilities Effectively communicate with and support global authors and publishing partners. Partner cross-functionally with client Publishing business teams to create new policies and processes that ensure a great publishing experience for authors and improve author satisfaction metrics. Work globally and cross-functionally to represent authors’ best interests at every step in the publishing process. Manage a reactive, ticket-based request system. Utilize Salesforce.com & Excel. Minimum Qualifications:
Bachelor's Degree. 2+ years previous experience in account management, customer service, relationship management, or publishing environment. Preferred Qualifications / Nice to Have’s:
Experience with Microsoft Office products and applications. Experience in account management or related roles is highly preferred. Experience in and/or knowledge of the publishing industry is a plus. Excellent written and verbal communication skills, building relationships, and the ability to influence others externally and internally. Demonstrated ability to prioritize and multitask. Proven experience in consistently meeting standards for productivity and quality and dealing with ambiguous situations. Experience in identifying opportunities to simplify and/or automate complex processes. Excellent time management, organizational skills, and attention to detail.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities. About the company Ampcus Inc. is an ISO 20000, ISO 27000, ISO 9001, CMMI DEV/3 SM, and CMMI SVC/3 SM certified global provider of a broad range of Technology and Business consulting services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, client goals become our goals.
#J-18808-Ljbffr