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Trident Consulting, one of the fastest-growing IT staffing and services firms in the nation, is currently seeking a Instructional/Technical Writer for one of our industry-leading clients.

Role: Instructional/Technical Writer

Location: Austin, TX (Hybrid)

Duration: Contract

Skill Set:

• Adult Learning Theory
• Technical Writing
• Communication Skills
• Attention to Detail
• Learning & Development
• Content Writer
• Instructional Writing

Responsibilities:

• Understand the entire lifecycle of training/documentation, from analyzing needs to creating content to delivery and evaluation.
• Ability to write across multiple modalities in learning/training and development, including live classes (ILT and vILT), online content (eLearning/SGT, video), knowledge, etc.
• Understand the latest release of tools, apps, and relevant information to effectively create and deliver content; ability to answer questions around content.
• Develop content on, and for, MacOS, iOS, and iPad; and use a variety of tools to create content, such as editing software, LMS/CMS, content creation tools/software.
• Create training materials designed for in-person and distance-learning/self-paced, including in-person and remote audience (Instructor Led Content), web-based content such as instructional/informational videos and interactive self-guided format courses.
• Develop, deliver, review, and create content on various proprietary and 3rd-party applications, across varying modalities as mentioned above.
• Deliver thoughtfully designed work that maximizes ease of use across a variety of audiences while remaining true to Apple’s history of clean, aesthetically pleasing interfaces and materials.
• Provide regular communications, including updates in meetings and via online communication tools, with various stakeholders, leadership, and people across Apple and vendors as needed.
• Use and knowledge of Storyline, Final Cut, Screen Flow, Adobe Captivate 2022, Camtasia, or other Online Content Tools for direction and implementation of project work for testing and production. Vendor to provide software chosen for Apple project work, following all Apple security and compliance rules.
• Collaborate with content developers across modalities to ensure consistent and cohesive training offerings.
• Support the global training team by assisting with training material reviews, asset management, and various regional projects.

Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we’ve specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. We help organizations build agile, high-performing teams that drive innovation and business success.

Some of our recent awards include:

• Trailblazer Women Award 2025 by Consulate General of India in San Francisco.
• Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.
• Received the TechServe Excellence award.
• Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America.
• Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology
• Industries: IT Services and IT Consulting and Retail