Special Events and Promotions Specialist
Sahara Las Vegas - Las Vegas, Nevada, us, 89105Work at Sahara Las Vegas
Overview
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Overview
JOB DESCRIPTION:
Responsible for assisting with the management of all assigned Slot Tournaments, Casino Marketing Events and Promotions and Employee Events (where needed)
JOB FOCUS:
Focus is on, but not limited to the following:
• Attends all events and promotions meanwhile providing excellent customer service to guests
• Assists in the creation and brainstorming of new events and promotions and producing fact sheets, formats, and rules for each event
• Handles all event registration needs, organizes guest packets, program needs, and maintains any tournament slips and score sheets
• Works with internal departments as well as outside vendors for any event requests, such as décor, gift giveaways, audio/visual, food and beverage, entertainment, etc.
• Requests all event and promotion signage and collateral through creative design team
• Helps to maintain the programming for the casino floor kiosk promotions and offers
• Verifies player identification and distributes proper prizes to appropriate person after obtaining signatures
• Ensures all guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate management member to resolve
• Completes all event and promotion close paperwork and audit procedures
• All other duties as assigned by management
DESIRED QUALIFICATIONS:
• One to two (1-2) years' experience working in a Special Events/Catering capacity for a luxury Casino/Hotel is required
• Must have the ability to effectively communicate in English, both written and verbal forms
• A professional demeanor and attire is to be maintained at all times
• Must have strong interpersonal and organizational skills
• Ability to working independently with little to no supervision
• Must be able to perform in a team environment
• Possess the ability to motivate and maintain effective working relationships across all levels of staff and leadership
• Previous experience in a high-end luxury Gaming or Hospitality environment is desired
• Must have exceptional time management skills
• An intermediate to proficient understanding of Computer systems such as: Microsoft Word, Excel & Outlook is preferred
• Must be proficient in the use of computer systems such as: Microsoft Office and SYNKROS CMS
• Proven ability to resolve guest conflicts with ease or determine if management is needed in certain guest situations
• A valid Nevada Gaming license & Alcohol Awareness Card are required and must be obtained before entering this position
• Must be 21 years of age or older