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Our goal at FedPoint is to foster an engaging environment for our employees that promotes career growth and supports a work-life balance. From professional development to wellness programs to volunteer opportunities, we have created a culture that puts our employees on a positive pathway to success.

About FedPoint
FedPoint creates and operates digital benefits marketplaces that make it easy for our millions of federal and military customers to understand, select, and use their benefits. A subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH.

Our mission
Create and deliver world-class benefits experiences for our customers, clients, and business partners.

Are you passionate about creating accessible, intuitive digital experiences?

Join FedPoint’s dynamic Digital Platforms & User Experience team as a Temporary UX/UI Designer and help us build inclusive, beautiful, and effective customer-facing self-service websites.

About the Role

As a UX/UI Designer & Accessibility Specialist, you'll use your creative design skills to ensure our websites are usable, intuitive, and compliant. You’ll collaborate with a cross-functional team on everything from wireframes and prototypes to usability testing and accessibility audits.

This is a temporary role—but your impact will be lasting.

What You’ll Do

1. Design visually engaging, user-friendly, and accessible digital interfaces across web and mobile platforms
2. Conduct user research and usability testing to inform and validate design decisions
3. Create and maintain design assets: wireframes, personas, user journeys, prototypes, and more
4. Collaborate on accessibility audits, compliance reporting, and testing with tools like WAVE, ANDI, and JAWS/NVDA
5. Use insights from analytics and feedback to improve user journeys and content strategy
6. Contribute to and evolve FedPoint’s design system and style guides

Must-Have Experience

1. 1+ years working in UX/UI design and web accessibility
2. Proficiency with Figma, Sketch, or similar design tools
3. Experience in agile environments and cross-functional collaboration
4. Strong skills in visual design (typography, layout, color theory)
5. UX writing or content strategy chops
6. Experience working with government or regulated digital platforms

Location: Portsmouth (Hybrid) - 2 days per week in office

Duration: Temporary - (estimate 6 months)