Forsyth County, NC is hiring: Sr. Office Assistant - Public Relat...
Forsyth County, NC - Winston Salem, NC, United States, 27101
Work at Forsyth County, NC
Overview
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Overview
Location : Winston-Salem, NC
Job Type: Full Time
Job Number: 037-2025
Department: Sheriff
Opening Date: 03/27/2025
Closing Date: 4/30/2025 11:59 PM Eastern
General Statement of Duties
The Forsyth County Sheriff's Office is currently seeking a creative and self-motivated administrative assistant with strong customer service and organization skills and a background in social media and communications. This position supports the Sheriff's Public Relations team and Community Outreach Unit. Work frequently includes involvement in both internal and external community events which are often outside of normal business hours.
Distinguishing Features
An employee in this class independently performs a variety of tasks in support of the Public Relations Team and Community Outreach Unit. This position must be professional in both appearance and demeanor and utilize courtesy and tact in performing public contact and communication duties. They will be the a frequent point of contact for media, professional and civic organizations, special interest groups, government agencies, other law enforcement agencies and the public. Work is performed under general supervision and is evaluated through conferences, reports and the overall effectiveness of the program.
Minimum Education and Experience
Graduation from high school or GED and two years of office/clerical work. A higher education level may be considered as a substitution for all or part of the experience requirement.
The preferred candidate will have excellent oral and written communication skills, public speaking competency, exceptional customer service skills with an ability to build community relations and superior organizational talents with consistent attention to detail.
Essential Duties and Responsibilities
Serves as unit liaison with clients regarding the administration of office processes and procedures.
Sets priorities of calls and provides information and guidance to clients, other agencies, and the public.
Coordinates the logistics associated with meetings, conferences, and workshops of limited scope and complexity; makes travel and accommodation arrangements.
May make commitments on behalf of the unit within guidelines provided; contacts vendors to provide or secure information to resolve problems or obtain needed materials. Establishes, prepares, maintains, processes, and/or audits a variety of forms, records, and reports requiring significant knowledge of policies, procedures, and guidelines.
Updates records and initiates paperwork for changes, gathers information, and organizes and distributes according to specific guidelines.
Establishes and maintains a limited budget; balances and reconciles records with the appropriate authority; compiles or directs the preparation of budget reports; may initiate transfers between line items within specific guidelines.
Maintains and accesses information systems to respond to requests; independently produces documents, reports, and publications within specific guidelines.
Coordinates the process of ordering, distributing, and inventorying supplies and equipment. Utilizes computer to prepare a variety of documents with varying formats and deadlines, and/or varying levels of difficulty.
Accesses automated systems to establish, retrieve, review, update, and revise a variety of office records; may input legal, medical, scientific, statistical, financial or other technical information requiring considerable knowledge of special terminology; provides technical assistance to staff in accessing systems.
Selects and applies computer software packages to prepare a variety of office documents, records, reports, charts, and graphs; determines format and manipulates text from various sources.
Maintains and controls office filing system(s) where components and guidelines may vary; locates, extracts, and summarizes information from files; initiates process of purging and updating files; may determine release of information according to established procedures and confidentiality guidelines.
Prepares correspondence independently from general instructions or brief summaries; may independently compose and format documents or form letters, or correspondence involving procedures and technical subject matters.
Screens mail, prioritizes pulls and attaches related documents, and routes appropriately.
Screens, schedules and comments on social media content.
Performs related work as required.
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These links do not apply to positions that are Part Time, no benefits.
01
The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview.By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.
- Yes I understand and agree
- No I do not agree
02
Are you comfortable speaking to large groups of people in a press conference/media setting?
- Yes
- No
03
Do you have previous experience working in law enforcement or public safety?
- Yes
- No
04
If you answered yes to the previous question, how many years of experience do you have working in law enforcement/public safety and what is the agency at which you gained this experience?
05
Which best describes your level of education?
- Did not gradutate
- High School Diploma or GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree or higher
06
Do you have demonstrated experience communicating with the public in a professional manner?
- Yes
- No
07
If you answered yes to the previous question, please describe your experience and give an example.
08
Which best describes your years of experience working directly with Microsoft Office programs?
- No experience
- Less than 3 years
- 3 years to less than 5 years
- 5 years or more
09
Which best describes your experience with public speaking, community presentations, and work presentations?
- No experience
- less than 1 year
- 1 year to less than 5 years
- 5 years or more
10
Do you have excellent "demonstrated" interpersonal communication skills - both oral and written?
- Yes
- No
11
If you answered yes to the previous question, please describe your experience and give examples of both.
12
Do you have experience managing social media?
- Yes
- No
13
If you answered yes to the previous question, please describe your experience.
14
Do you have any experience in planning and coordinating large scale events?
- Yes
- No
15
If you answered yes to the previous question, please describe your experience.
16
Do you have a valid driver's license or can you obtain one within 60 days of employment?
- Yes
- No
17
Do you have any experience working with Publisher, web design, newsletters and/or media materials?
- Yes
- No
18
If you answered "yes" to the previous question, please describe any relevant experience you have.
19
What would you consider to be your STRONGEST skill set? Please explain your answer below.
20
Please describe what you know about the FCSO brand/public relations?
21
Please describe your communication style.
22
Do you prefer to communicate via telephone calls or email?
23
Are you willing to work nights, holidays and weekends where they may fall in your schedule?
- Yes
- No
Required Question