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At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies’ most complex challenges.

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Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .

Job Title : Master Librarian

Location: Cincinnati, Ohio

Job Type: Fulltime

Job Summary

We are seeking a skilled and experienced analyst to join our dynamic team. In this role, you will be responsible for retrieving, organizing, and maintaining the latest technical documentation supporting engine maintenance and overhaul operations.

Key Responsibilities

• Retrieve, organize, and maintain up-to-date technical documentation, including engine manuals and repair documents.
• Acquire and tollgate new technical documents and Engine Service Manual ATA subscriptions.
• Manage daily interface with technical publications while partnering with Global Master Librarians to ensure document accuracy and availability.
• Coordinate with engineers to ensure that updates are incorporated into site-specific documents in a timely manner.
• Oversee the transition of technical documentation from physical binders to digital platforms for improved accessibility.
• Ensure overhaul facilities have timely access to relevant technical data and assist in resolving any access-related issues.
• Support the implementation and ongoing maintenance of new documentation systems and processes.

Required Qualifications

• Bachelor's degree in Engineering, Technical Writing, Information Management, or a related field (or equivalent work experience).
• Proven experience in managing technical documentation, preferably in the aerospace or engineering industry.
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication skills.
• Ability to work in a fast-paced, collaborative environment.

Preferred Qualifications

• Proficiency in document management software and databases.
• Familiarity with ATA Chapters, technical publication standards, and document control processes.

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”

Location-based Roles “Los Angeles, California based candidates are not eligible for this role.”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.