Group Manager, User Experience & Service Design
SEGULA Technologies - Greensboro, North Carolina, us, 27497![SEGULA Technologies](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at SEGULA Technologies
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Overview
MUST be authorized to work in the United States for any employer.
MUST be available to start working within 3 weeks of offer acceptance date.
SEGULA TECHNOLOGIES is assisting a major automotive OEM in hiring a
Group Manager, User Experience Design
to join our growing team in
Greensboro, NC.
This is a DIRECT hire opportunity, NOT a Contractual role.
Our client offers a competitive salary and benefits plan including comprehensive relocation package, and great opportunities for career growth!
Job Description
As the Group Manager for User Experience, you will lead and develop an interaction and user experience design team to secure individual competence development and performance management to meet given design targets set by the Site Director and Design Directors. You will lead and mentor UX designers ensuring the UX releases are on time and of the highest quality. You will represent the UX department inside and outside of the organization. Work in close cooperation with Chief UX Designers Mack and VTNA to provide the right UX support to each project. Develop and harmonize processes and tools to best accommodate the needs of the different business areas.
ResponsibilitiesEnsuring the team has a strong accountability to deliver UX on time with the highest quality.Developing and harmonizing processes and tools to best accommodate the needs of both brands Mack and VTNA.Being an inspiring leader, having a positive attitude and a passion for developing people as well as UX Design Strategies.Driving engagement by creating a climate where people are motivated to do their best to help the organization achieve its objectives.Supporting your employees in UX clinics and technical discussions to facilitate informed decision making.Ensuring that all members of the team have adequate training/knowledge to complete their assigned tasks.Promoting Strong Customer Focus through building strong customer relationships and delivering UX customer-centric solutions.Driving Continuous Improvement activities with the objective to always enhance our way of working and deliver on time.Coordinating cross-functionally with counterparts in other departments to facilitate and meet project time plans.Delivering project activities on time and according to budget.Leading Cost Center budgeting and planning.Overseeing the staff, budget, and the UX Design development within your area.QualificationsYou are an experienced and inspiring leader passionate about Design.You have 8-12+ years of design experience, specifically in user interface design with automotive applications, consumer applications, mobile devices, or telecommunications.You constantly develop, take ownership, and accountability for the scope of your team.You can both master the overall status of your scope and be on top of details for specific cases when required.You have the ability to assess the facts and use your experience to take informed decisions.You always strive to deliver on time with the highest quality.You have a strong ability to form trustful and cross-functional relations both within and outside of the department.You are highly driven and as a leader, you care for your team. You have an inclusive leadership style, taking quick decisions and have the capability to bring out the best from your team! You lead with passion and always perform with purpose.You enjoy working as a team player and have eagerness to try and develop solutions and ideas through cross-functional collaboration.You have a strategic, continuous improvement mindset and a desire to positively lead and foster Design Thinking and team development.Minimum BFA/BA degree in Interaction Design, HMI, user experience design, or behavioral science discipline; Master’s degree preferred.Managerial experience leading UX/UI teams preferred.Strong understanding of the UX/HMI processes in the Transportation Industry.Experience leading customer journey, digital touch points, and Design Thinking methodologies.Ability to demonstrate and communicate a clear vision, and successful people & culture leadership.Excellent skills in communication and building networks.Strong drive to constantly develop and ability to get things done.Additional InformationAll your information will be kept confidential according to EEO guidelines.
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