Hospice Liaison (Marketing/Community Relations)
Ovation Hospice - Phoenix, Arizona, us, 85001![Ovation Hospice](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Ovation Hospice
Overview
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Overview
We are seeking an outstanding Patient Advocate to join our team at Ovation Hospice of Phoenix. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them with the stellar lifestyle they deserve.
What we offer$70,000 - $110,000 base salary DOEBenefits include medical, dental, vision, PTO, 401(k) retirement plan.A growing company with opportunities for advancementCompany sponsored training, tuition reimbursement, and other learning opportunities
Job Description
As a Patient Advocate at Ovation, you will serve as the voice of hospice patients, ensuring their rights and dignity are respected as they navigate the end-of-life journey. You will offer invaluable assistance in understanding complex medical information, making informed decisions, and accessing the necessary support services.
ResponsibilitiesAct as a liaison between patients, families and the hospice care team to facilitate open communicationAdvocate for patients' needs, preferences and advance directives regarding treatment and careProvide emotional support and guidance to patients and loved ones during this difficult transitionEducate patients and families on their rights, hospice policies and available resourcesInvestigate and resolve patient grievances in a timely and professional mannerMaintain accurate documentation and comply with all regulatory requirementsCollaborate with the interdisciplinary hospice team to deliver holistic, patient-centered care
QualificationsBachelor's degree in healthcare, social work, counseling or related fieldMinimum 2 years of experience in patient advocacy, hospice or palliative care preferredStrong understanding of end-of-life care, patient rights and advance directivesExcellent verbal and written communication abilitiesCompassionate nature with outstanding interpersonal skillsProblem-solving skills and ability to mediate conflictsProficiency with electronic medical records
Who we are
Ovation Hospice is a Regional Hospice provider in the Western United States. Founded in 2021 we have experienced consistent growth adding new regions to our family each year. We continue to grow and are looking for top talent to join our team and continue this journey with us.
If you are a passionate advocate with a calling to support the terminally ill, we invite you to apply. Help us provide exceptional hospice care with empathy and respect for human dignity.