Get new jobs for this search by email

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships.  We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:

·         Medical, Dental and Vision plans that include no-cost and low-cost plan options

·         Immediate 401(k) matching and vesting

·         Vehicle purchase and lease discounts plus monthly vehicle allowances

·         Paid Volunteer Time Off with company donation to a charity of your choice

·         Tuition reimbursement

What to Expect

The Manager, Content Development is responsible to lead a blended team of instructional designers and technical writers responsible for designing engaging learning experiences across multiple departments and developing knowledge resources that empower our employees. This proactive leader will focus on aligning instructional design and knowledge management efforts into a seamless, user[1]centered experience and driving consistency, efficiency, and innovation across both disciplines while ensuring their integration supports business needs.

What You Will Do

1.     Management Oversight:

·         Lead, coach, and develop a team of instructional designers and technical writers, fostering collaboration and continuous improvement.

·         Ensure training and knowledge resources align, reducing redundancy and improving accessibility.

·         Streamline processes to enhance content creation efficiency, ensuring a seamless flow of information across learning and knowledge management platforms.

·         Advocate for the team's role in driving business success, effectively communicating value to key stakeholders.

2.     Instructional Design & Knowledge Management Alignment

·         Oversee the development of engaging training programs, eLearning courses, and performance support tools that drive employee competency.

·         Ensure knowledge articles, guides, and reference materials are structured to support real-time learning and troubleshooting.

·         Implement best practices in adult learning, content structuring, and information design to optimize content effectiveness.

·         Drive consistency in content creation standards, tools, and methodologies across instructional design and knowledge resources.

3.     Stakeholder Engagement & Cross-Functional Collaboration

·         Partner with key business leaders, subject matter experts, and frontline teams to identify training and knowledge needs.

·         Align learning solutions with operational goals, ensuring they drive performance improvements and reduce support escalations.

·         Collaborate with technology teams to enhance content delivery and accessibility through knowledge management (KMS) and/or learning management systems (LMS), knowledge bases, and digital platforms.

4.     Process Improvement & Innovation

·         Continuously assess and refine content development workflows to improve efficiency and responsiveness.

·         Leverage analytics and feedback to measure the impact of instructional design and knowledge initiatives, driving data-driven enhancements. • Stay ahead of industry trends in instructional design, knowledge management, and digital learning to innovate solutions that meet evolving business needs.

5.     Lead, mentor, and develop team members by providing direction, performance feedback, and support to ensure effective collaboration, professional growth, and achievement of organizational and personal goals.