Get new jobs for this search by email

Salary :

$132,496.00 - $165,609.60 Annually Location :

County of San Mateo, CA Job Type:

Full-Time Job Number:

V274H Department:

Information Services Department Opening Date:

03/11/2025 Closing Date:

4/1/2025 11:59 PM Pacific Bargaining Unit:

35

Description The San Mateo County Information Services Department is seeking a well-qualified individual for the position of

IS Data Specialist III (GIS Analyst)

to join the GIS and Open Data Program teamIn this role, you will play a crucial part in providing essential operational support for the administration of the Enterprise-level GIS Database. Your responsibilities will encompass the entire development life cycle, including data analysis, design, development, installation, and integration.

Under general supervision, the position undertakes a range of key tasks. These include performing spatial analysis for special projects, promptly responding to customer emails, addressing service desk tickets, and actively participating in the design and monitoring of programs and procedures for county GIS users. Your expertise and input will also be vital in contributing to project proposals and providing regular project status reports.

This position presents an exciting opportunity to showcase your proficiency in GIS database administration and contribute to the continuous enhancement of San Mateo County's GIS capabilities. By joining our team, you will have the chance to make a significant impact by ensuring the smooth operation and optimization of the Enterprise GIS Database, supporting a wide range of County initiatives and decision-making processes.

The ideal candidate for the position will possess: Excellent oral and written communication skills to organize and facilitate meetings. Demonstrated ability to exhibit advanced proficiency in Geographic Information Systems (GIS) software, encompassing data acquisition, analysis, and management. Proven experience effectively managing and integrating diverse geospatial datasets from various sources. Strong ability to apply spatial analysis and modeling techniques, utilizing spatial statistics, geo-statistics, and network analysis to derive valuable insights from geographic data. Demonstrated expertise in cartography and visualization, showcasing the capability to create visually compelling and informative maps for effective communication. Knowledge of emerging geospatial technologies including Geo AI such as machine learning, deep learning, and generative AI. Proven track record in project management, including leading and coordinating GIS projects. Excellent communication and collaboration skills, evidenced by successful engagement with stakeholders and colleagues to facilitate efficient teamwork. In-depth understanding of relevant policies and regulations, demonstrated through compliance and alignment of GIS projects with local, state, and federal requirements. Demonstrated commitment to continuous learning and adaptability, keeping up-to-date with the latest GIS technologies and methodologies to enhance skills and performance. Knowledge and experience with indoor mapping and wayfinding. Examples Of Duties Duties may include, but are not limited to, the following:

Conducts complex GIS analysis, including spatial data manipulation, data integration, geoprocessing, and spatial modeling. Analyzes geographic data to identify patterns, trends, and relationships. Manages and maintains GIS data, including data acquisition, cleansing, quality control, and integration. Ensures data integrity, accuracy, and consistency across various datasets. Leads the development, implementation, and maintenance of the County campus mapping database and application, including data collection, integration with existing GIS systems, and ensuring accessibility for navigation, planning, and operational purposes. Creates high-quality maps, cartographic products, and visual representations of geospatial data. Design and implement visually appealing and informative map layouts and graphics. Ensures GIS data, applications, and mapping tools are accessible and compliant with ADA and WCAG 2.1 standards, supporting inclusive access for all users, including individuals with disabilities. Utilizes GIS software and tools effectively and configures and customizes GIS software to meet specific project requirements. Performs spatial analysis techniques, including proximity, network, terrain, and statistical analyses. Applies appropriate methodologies and techniques to derive meaningful insights from spatial data. Creates interactive web maps, dashboards, and reports to effectively communicate spatial analysis results to stakeholders. Presents complex spatial data clearly and understandably. Manages GIS projects from initiation to completion, including project planning, resource allocation, timeline management, and deliverable production. Ensures projects are completed within budget and meet stakeholder requirements. Collaborates with cross-functional teams and stakeholders to understand project requirements, gather data needs, and provide GIS expertise. Communicates technical information and findings to non-technical stakeholders effectively. Performs improvement and maintenance of the Enterprise GIS databases, including database changes and upgrades Resolves database errors and failures, manages system access, audits activities and resource utilization, and generates database objects availability. Provides training, guidance, and technical support to GIS users and colleagues. Assists in troubleshooting GIS-related issues and offers solutions to enhance user experience and data workflows. Serves as technical lead for assigned projects, including developing project budget and allocating resources, gathering user and systems requirements, working with vendors, contractors, project managers, and other project staff, installing, configuring, testing, and providing general technical support, and developing technical and user documentation. Provides direction during major Enterprise GIS applications and database incidents to ensure an expedient response and resolution; maintains communication with all stakeholders on applications and database status; identifies underlying problems causing incidents and designs, proposes, and implements resolutions. Functions as a liaison between project managers, analysts, system specialists, communications specialists, and client systems specialists to ensure standards and protocols are maintained; assists in coordinating activities with other information services staff. Provides recommendations to managers and supervisors on the development of long- and short-term Enterprise GIS system plans. Participates review and recommendation of contracts with outside vendors and consultants; administers, monitors, and evaluates contract scope of work; reviews design documents to ensure technical integrity. Researches and provides recommendations or with approval, purchases tools, supplies, and repair parts from a variety of sources. Stays abreast of new trends and innovations in technology related to County operations; researches, recommends, and evaluates vendor solutions and technologies; implements improvements; works with staff to maintain, revise, or improve operations and systems. Writes and maintains user and technical operating instructions and documentation; provides training to users and other technical staff and advises on best practices. Performs other duties as assigned.

Qualifications

Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to graduation from an accredited four-year college or university with major coursework in management information systems, computer science, or a related field and four (4) years of progressively responsible experience in database management specific to the specialty area assigned which includes logical and physical database administration; integration; business intelligence, analytics, and report scripting; and/or data quality and integrity. Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years.

Licenses and Certifications:

Some positions may require possession of, or ability to obtain, a valid California Driver's License. Some positions may require possession of information technology industry recognized certifications. Some positions may require ability to pass security background check. Knowledge of:

Various procedures/commands related to Relational Database Management System (RDBMS) design, analysis, and programming. Advanced data management theory, principles, and practices and their application to a wide variety of services and programs. Various software packages including word processing, spreadsheet, SQL database and database management, and reporting tools. Advanced principles and practices of designing, configuring, and implementing system backup solutions. Principles and practices used in the operations, maintenance, repair, and administration of assigned systems and equipment. Technology, hardware and software, and current applications related to GIS. Technology, hardware and software, current applications and methods related to Open Data and/or Open Government. ETL processes for data loads between disparate systems. Techniques and methods of database system evaluation, implementation, and documentation. Troubleshooting, configuration, and installation techniques. The organization, operation, and functions of the department as necessary to assume assigned responsibilities and to determine appropriate point of escalation. Applicable regulatory relevant to assigned area of responsibility. Principles and procedures of record keeping. Modern office practices, methods, and computer equipment and applications related to the work. English usage, spelling, vocabulary, grammar, and punctuation. Techniques for providing a high level of customer service by effectively dealing with vendors and County staff. Skill/Ability to:

Perform complex technical support functions for assigned responsibilities; troubleshoot problems and take appropriate action or escalate to appropriate staff as needed. Diagnose complex problems, perform remedial actions to correct problems, and/or recommend and determine solutions. Oversee and perform complex functions in the installation, implementation, testing, and maintenance of a variety of database systems and other components. Perform advanced analyses of informational requirements and needs, identify problems, provide technical advice and consultation, and ensure efficient computer system utilization. Analyze data and recommend logical solutions to problems. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations. Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service. Establish and maintain a variety of filing, record keeping, and tracking systems. Operate modern office equipment including computer equipment and specialized software applications programs. Use English effectively to communicate in person, over the telephone, and in writing. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment.

Environmental Elements: Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff when providing database support services. Application/Examination Open and Promotional. Anyone may apply.

Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination.

A supplemental application form must be submitted in addition to our regular employment application form. Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online .

If you are currently on the County's website, you may click the "Apply"

buttonIf you are not on the County's website, please go to to apply.

Online applications must be received by the Human Resources Department before midnight on the final filing date. TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Tuesday, April 1, 2025 at 11:59 p.m. Application Screening: Wednesday, April 2, 2025

Panel Interviews: Thursday, April 10, 2025

About the County San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels. HR Contact: Arlene Cahill (IS Data Specialist III- V274) Please visit for a complete listing of all benefits for this classification. Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change. NOTE: Employees hired on or after January 1, 2013 may be subject to new Pension Reform retirement laws. As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you. County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked. 01

IMPORTANT : Applicants for this position are required to submit responses to the supplemental questions below. Your responses will provide detailed information about your background and experience related to this position.

This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process.

Answer the questions completely, paying attention to the multi-parts of the questions. While being thorough and detailed, also be concise. Your strategic use of language as well as neatness, clarity of expression, attention to detail, proper use of grammar and the ability to follow instructions will be considered in the evaluation process.

A resume will not be accepted as a substitute for your responses.

I have read and understand this important information. Proceed to supplemental questions.

02

Describe your experience developing web maps and applications using ArcGIS Online and/or ArcGIS Enterprise Portal. Have you worked on setting up campus mapping applications or navigation tools? If so, provide a brief description of the project. Also, share any experience you have in ensuring that your web and mobile applications are accessible to users of all abilities, explain how you enhance the overall user experience through inclusive design and accessibility best practices. 03

Provide a brief overview of your experience in maintaining and supporting ArcGIS Enterprise, specifically focusing on ArcGIS Server and ArcGIS Enterprise Portal. Highlight your skills related to tasks such as interpreting Server and Portal logs, troubleshooting performance issues, publishing and administering services, and managing updates to services and applications. 04

Briefly describe a project where you automated data integration using APIs from an application, a sensor, or a business system using an ETL tool such as FME Server. What were some of the challenges you encountered, and how did you eventually solve them? Required Question