Internal Communications Specialist
The Hanover Insurance Group - Worcester, Massachusetts, us, 01609![The Hanover Insurance Group](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at The Hanover Insurance Group
Overview
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Overview
Our Corporate Communications team is currently seeking an
Internal Communication Specialist
in our Worcester, MA location. Position is eligible for a Hybrid work arrangement. This is a full-time, exempt role.
POSITION OVERVIEW:
The Internal Communications Specialist will implement multiple elements of our company’s comprehensive internal communications strategy, driving enhanced employee engagement. This individual will help educate and inform employees about key initiatives, business goals and objectives, and important topics related to the employee experience and The Hanover’s unique culture.
IN THIS ROLE, YOU WILL:
Under the direction of leadership, you will:
Support the execution of the company’s internal communications strategy through the creation of detailed communications plans and a variety of communications across multiple channels.Develop effective employee, corporate and HR-related communications, including email messages, corporate announcements, video scripts, PowerPoint presentations, etc.Develop strong relationships with internal clients and establish yourself as a trusted partner and communications consultant.Coordinate, write and distribute communications to a variety of audiences within the organization. This includes the development of our weekly e-newsletter to all employees and a very active role in the management and development of our corporate intranet.Ensure content is on point for messaging, aligned with our corporate brand and AP Style Guide, accurate, timely, and grammatically correct.Work with internal clients to develop creative briefs for multi-faceted projects or those that require design or video elements. When necessary, meet with the design and production teams to review creative briefs and kick off projects.Key Measures of Success:
Own the management and implementation of integrated communications programs that support key business objectives.Consistently produce quality/timely communications/outcomes of deliverables and meet the needs of key stakeholders.Collaborate effectively with all internal stakeholders, including members of the corporate marketing and corporate communications teams.WHAT YOU NEED TO APPLY:
Between two to three years of experience in employee and/or HR communications preferred. B.S./B.A. preferred. Degree in communications, journalism or English preferred.Proficient with Microsoft suite of tools (i.e., Word, Excel, PowerPoint, SharePoint)."Can do" attitude – somebody who is happy to jump in and help or try new things to assist a busy team.Excellent interpersonal and relationship skills.Strong writing, proofing and editing skills.Demonstrated ability to work efficiently, manage projects effectively, and adhere to deadlines.Ability to work effectively in a collaborative environment.Can complete difficult assignments independently and under the direction of management.Additional Key Competencies:
Strong work ethic and open-mindedness:
Is looking to be challenged and willing to raise their hand for new opportunities. Introduces new perspectives and is open to different ways of working.Relationship building:
Understands the importance of developing and maintaining cooperative relationships with others at all levels of the organization by listening to their perspective and leading a collaborative process.Hands-on project management:
The ability to develop a communications/marketing plan and effectively manage the communications and marketing activities and tasks included within the plan.Time management:
Approaches work systematically and effectively manages time. Self-motivated.Adaptable and flexible:
Easily adapts to new, different, or changing situations, requirements, or priorities. Has an understanding and appreciation of individual differences. Works effectively with varied persons and/or groups.Physical Demands and Work Environment:
Ability to operate standard office equipment.Ability to view computer screens for an extended period of time.Ability to travel as needed.Ability to work in a fast-paced work environment and manage multiple deliverables.This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.
CAREER DEVELOPMENT:
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
Medical, dental, vision, life, and disability insurance.401K with a company match.Tuition reimbursement.PTO.Company paid holidays.Flexible work arrangements.Cultural Awareness Day in support of IDE.On-site medical/wellness center (Worcester only).Click here for the full list of Benefits.EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.
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