Marketing Analyst
Integrated Resources Inc. - Hicksville, New York, us, 11815![Integrated Resources Inc.](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Integrated Resources Inc.
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Overview
Position: Marketing AnalystDuration: 6+ MonthsDirect client: Immediate interviewResponsibilities:Develop promotion and communication campaigns to Long Island’s Residential market.Create, develop and execute customer promotional campaigns that will increase J.D. Power customer satisfaction and also drive customer participation in LI program and services (Online Self-Service products).Leverage market strategy, customer data and research to develop customer communication initiatives.Create, develop and execute new program promotions or customer incentives.Optimize communication channel mix for target audiences and budget efficiency.Work with vendors as appropriate in the execution of customer communication campaigns.Create, develop and maintain customer lists for Marketing and other requesting departments.Query internal databases (Micro-strategy / Data-Warehouse/Siebel) to create, develop and maintain customer email, direct mail and other targeted lists for marketing and other requesting departments.Provide campaign incentive and promotional fulfillment by working with internal and external partners to execute.Work with internal areas such as Customer Intelligence to identify and develop customer profiles; market segmentation opportunities, tailored customer communications.Identify data-mining and market research opportunities to increase marketing communication efficiency.Utilize current research vehicles like J.D. Power and Customer Contractor surveys to identify customer satisfaction gaps and develop potential solutions.Through data mining and market research, identify and develop new product or service opportunities.Leverage market strategy, customer data and research to develop new and creative customer communications initiatives.Be proficient in the area of digital marketing and the leveraging of that channel in outreach to customers and prospects.Collaborate with support areas as required, by providing them direction, communication or feedback in the promotion of programs, products and services.Assist in development of an Annual Market Plan.Develop strategies and tactical plans to achieve program goals and metric targets.Research industry best practices and market trends to develop marketing initiatives.Monitor the marketplace to seek out industry best practices, association/industry data, and trend analysis data.Measure and report out on marketing campaigns and initiatives as they relate to program participation and customer satisfaction.Leverage in-house tools and databases to track and report on specific communications campaigns and marketing goals.Work with Marketing communications team in the production of new or revised customer collateral, internal support materials and other appropriate communication pieces.Monitor program and service marketing collateral for relevance.Collaborate with Customer Intelligence, Systems Change & Implementation, Technical Support areas on up and coming technologies.Identify program and/or product enhancements.Manage market-specific budget.Attend conferences/workshops on advances in Utility Marketing, Social Media or Web Utilization as required.Desired Skills:(Knowledge and Experience Required)Requirements:3 – 7 years of experience in market campaign development, campaign analysis, list management.Experience in digital marketing and media.Excellent computer skills, specifically in Microsoft Outlook, Excel, PowerPoint and Word.Must have excellent communication skills and analytical skills.Required Competencies:Excellent written and verbal communication skills.Planning and organizational skills.Analytical skills and attention to detail.Teamwork and initiative.Results oriented.Must foster an inclusive work environment and value all aspects of diversity.
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