Audio Video Support Technician
ITC Infotech - Cook County, IL; Illinois, US
Work at ITC Infotech
Overview
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Overview
ITC Infotech is looking for AV Support Technician to join our team in Chicago, IL.
About US:
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
About the Role
We are seeking a skilled AV Support Technician to join our dynamic team. In this role, you will be responsible for ensuring high-quality support for conference room technologies and AV equipment, contributing directly to seamless event experiences and day-to-day operations.
If you're hands-on, tech-savvy, and customer-focused with a passion for audio-visual systems, this is the opportunity for you!
Job Description:
- Setup/breakdown of conference spaces to meet customer event needs
- Perform maintenance tasks to help maintain customer spaces, including but not limited to:
- Testing/repairing cables
- Testing/repairing various hardware components
- Clean AV/UCC equipment such as camera lenses, monitors, and equipment fans
- Responsible for job site documentation as needed
- Perform support tasks in a timely and quality-conscious manner, including:
- Meeting support.
- Installing connectors.
- Video/audio recording support.
- Collaborate with internal and external teams in a professional manner that reflects the values of AV professionals.
- Provide client training as needed.
- Adhere to and understand local safety standards for all on-site duties.
- Setup, operate, and troubleshoot various audio/video systems.
Technical Requirements:
- Experience working on Cisco VC Hardware
- Familiarity with Crestron matrix systems (these are custom programmed and will require internal training for meeting support)
ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.