Title: Marketing Operations Analyst
Duration: 12 month contract
Location: 100% Remote (Must be in PST timezone)
Compensation: $40-54/hr.
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
If interested, please contact Margot Parsons at mparsons@inspyrsolutions.com or call 714-465-5478
Summary:
As part of the Marketing Operations, the Marketing Operations Analyst drives the execution and campaign delivery of our lifecycle communications to enable the initiatives and objectives of our marketers. In addition, this role administers user lifecycle messaging tests to drive experimentation and draw learnings from strategies defined by our marketers.
This role is a hybrid of skill sets, which include: hands-on coding, test instrumentation, marketer strategy thought-partner, and user advocate - leveraging expert internal resources when appropriate. A successful Analyst maximizes message utilization while balancing the needs of users and internal stakeholders using a measured collaborative approach.
Responsibilities: Build, test and deliver lifecycle messages
Execute messaging optimization and best practice adoption
Run split and multivariate tests, ensuring test protocols are administered to minimize bias
Coordinate with market strategist in the creation and management of marketing campaign process for the purpose of driving video content engagement from our subscribers
Create and manage project plans with clearly defined deliverables and resources, coordinate work streams and dependencies, track and communicate progress, identify obstacles and ensure they're addressed
Monitor messaging programs and campaigns and mitigate or flag issues to partners
Traffic messages utilizing targeting capabilities while balancing against business goals
Implement and audit all analytic encoding to enable messaging effectiveness
Drive messaging reporting and run adhoc analysis when requested
Ensure all messages conform to GDPR, and other legal or compliance requirements
Basic Qualification: 4+ years in marketing executing CRM/Lifecycle channel optimization and insights
Deep experience in email, push, sms, in-app messaging channels and platforms
An understanding and administration of message experimentation best practices
Attention to detail, with an ability to identify issues and implement remedies
Proficiency in building HTML emails from assets files, make message template adjustments and have the ability to articulate more complex needs to developers
Capable of conveying even the most complex concepts in simplified, easy to understand, and digestible terms
Analytic orientation and curiosity, using insights to drive your next course of action
Superior presentation, communication and documentation skills
Thrives in ownership, as our resident churn mitigation email expert
Superior stakeholder partnership management via a consultative approach
Working knowledge of agile methodologies and of Jira/Confluence
Working knowledge of email and mobile channel best practices
Ability to be on-call, when high priority business needs necessitate
Preferred Qualifications: Experience in an operational role
Proficiency in SQL and template scripting (e.g AMPscript, Liquid)
Proficient in Salesforce Marketing Cloud, Braze, and /or other lifecycle marketing platforms, ideally certified in one main platform
Experience in building lifecycle user journeys
Experience supporting a globally distributed stakeholder team
Working knowledge of compliance requirements
Fluency in another language (e.g. Korean/Japanese)
Our benefits package includes: (EXCLUDE on perm placements) Comprehensive medical benefits
Competitive pay, 401(k)
Retirement plan
…and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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Remote Marketing Operations Analyst