Lead UX Designer - Trigyn - MOED External
City of Baltimore, Mayor's Office of Employment - Baltimore, Maryland, United States, 21206![City of Baltimore, Mayor's Office of Employment](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at City of Baltimore, Mayor's Office of Employment
Overview
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Overview
Are you the right applicant for this opportunity Find out by reading through the role overview below.Description:The Lead UX designer will work with client, agency partners, and residents to iteratively design the website with human-centered design practices.
Roles and Responsibilities:
Own the design process and standards for the websiteOwn and manage updates to the client’s Digital Style and Content GuideWork with agency content managers and designers to identify user needs and ensure agency design and UX meets those needsLead and conduct user experience (UX) research and designLead design sessions to gain insights into user behaviorTranslate user insights into digital interactionsCreate personas and other design process artifacts through user research and dataDefine interaction models and evaluate successDevelop workflows, wireframes and prototypes related to user needsVisually design digital graphics, user interfaces, and team presentationsWork closely with the development team to build and test new experiences on the websiteBuild trust and partnerships by working alongside agency partnersHelp grow the client’s human-centered approaches and spread design best practices in collaboration with web professionals across client agencies.
Experience Required:
Five (5) years of experience in user experience (UX), user interface (UI), and/or service design; experience in digital strongly preferredDeep empathy and understanding of equity and inclusiveness, particularly as these show up in technologyExperience implementing accessibility standards in digital productsExceptional written, verbal, and visual communication skillsComfort in high-pressure, fast-paced environments and an entrepreneurial spiritDeep familiarity with design frameworksExperience leading human-centered design workshops is a plusFamiliar with interaction design and information architectureKnowledge of front-end development is a plusStrong organizational and interpersonal skills
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