Expeditor - Big E's Downtown GR
Suburban Inns - Grand Rapids, Michigan, us, 49528![Suburban Inns](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Suburban Inns
Overview
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Overview
Expeditor Wage:
hourly rate plus tip pool
Expeditor Benefits Include:Hotel and restaurant discountsEarned Paid Time Off for ALL Team MembersInsurance (health, vision, dental, life) for full time Team MembersFlexible schedulesHoliday Pay8 hours of paid volunteer time per yearAdvancement and professional growth opportunities100% paid maternity/paternity or adoption leave for those who qualify for FMLAEmployee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)Expeditor Position Summary:
Responsible for preparing all food items, while following local health department standards, Suburban Inns' Core Values, and Suburban Inns/Big E's standards, as well as going above and beyond to ensure that guests are 100% satisfied
Expeditor Essential Functions:
Report to work in uniform presented professionally, neat, and cleanGreet all guests in a friendly, positive manner.Ask questions of guests and make personal connections to make them feel they are welcome and valuedAnticipate and meet the needs and expectations of our guests, then go one step furtherExpedite all required items according to standardized recipesSet up service units with needed itemsServe items in accordance with established portions and presentation standardsNotify the Kitchen Manager or Manager on Duty of expected shortagesEnsure that assigned work areas and equipment are clean and sanitaryAssist in maintaining security and safety in the kitchenSet up, maintain, and break down Expo stationRequisition items needed to produce menu itemsAdhere to local health and safety regulationsMaintain any logs required by the health departmentEffectively Communicate with FOH and BOH employees.Cover, date, and neatly store all leftover products that are reusableMaintain the highest sanitary standardsFollow all Suburban Inns policiesExhibit regular and recurrent attendance recordsOther duties as requested by management
Expeditor Uniform and Appearance Guidelines:
Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member.
Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor.