Community Manager- Lark
Grand Peaks Property - Hillsboro, Oregon, United States, 97104![Grand Peaks Property](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Grand Peaks Property
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Overview
Community Manager , you will manage the apartment community to achieve maximum pre- determined marketing results and resident relations. You are ultimately responsible for ensuring the efficient operation of the community under the direction of your Regional Property Manager.
Additional responsibilities include but are not limited to:Lead, support and supervise Assistant Community Manager, Leasing Consultant(s) and Maintenance team, including training, performance guidance, reviews, hiring, promotion and termination.Guide and direct all aspects of leasing and maintenance procedures ensuring policy compliance regarding all operations.Hire, train, supervise and motivate on-site teamAnalyze community performance and trends to develop and implement monthly marketing plan.Ensure that all written and oral communications are within Grand Peaks'Enforce safety policies, regulations and OSHA/Fair HousingEnsure compliance with Obtain proper approval from Regional Property Manager for overages.Approve all invoices in a timely manner and forward for payment on a weeklySecure bids for repairs and replacement work beyond capability of staff at direction of Regional Property Manager.Ensure required and requested reports are completed accurately and submitted in a timely manner.Provide excellent customer service while maintaining the highest standards for residentIssue appropriate notices as necessary (i.e., late payments, evictions, returned checks).Post all rents, deposits and fees, as well as ensure daily bank deposits areRespond to calls and inquiries from customers, residents, team members and vendorsAdhere to all local/state/federal laws and comply with the Grand Peaks' policies andApprove all final account statementsLook at TICs before sending for complianceGather insurance information and forms for vendor references andReview Yieldstar daily and pivotPhysically walk and inspect property on a regular basis, as well as verify condition of vacant units.Report all liability and property incidents to Regional Property Manager and the corporate office immediately.Responsible for ensuring a professional appearance and attitude at all times for yourself and on-site team members.Greet customers, conduct community tours and support leasing functions, asMeet ongoing assigned training requirements within Grand PeaksOther duties, asQualificationsAt least three years' experience in multifamily property management, with progressively increasing level of responsibility.Effective verbal and writtenCertification through an accredited housing association is aBusiness mindset to help drive the community's financialAbility to read and interpret documents such as leases, operating instructions and procedure manuals.Demonstrated ability to lead a successfulExcellent organizational skills, with ability to work under limited supervision while maintaining a high degree of accuracy and production.Outstanding telephone etiquette along with excellent written, verbal, and interpersonal communication skills.Proficiency with MS Office applications (Outlook, Word and Excel software), as well as property management software preferably OneSite.Experience with YieldstarAbility to successfully pass a background check and drug screening, and maintain a record that satisfies these requirements.
Benefits:Medical, dental and vision insurance, including flexible spending accountsLife, accidental death and dismemberment, short-term disability and long-term disability insurance availableEmployee Assistant Program401(k) Retirement Plan (pre-tax and Roth) options available18 days per year of PTO, total increases with years of serviceHousing discount available at any one of our properties8 paid holidays annuallyTuition Reimbursement for continuing education